Room Service Coordinator Full-Time free parking
Room Service Coordinator Full-Time free parking
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Earn paid time off fromday 1
- Free parking and free meals
- Option to be paid daily
- Discounted hotel stays for team members and family and friends.
- Debt free education
What will I be doing
As Room Service Coordinator you would be responsible for coordinating and implementing department activities and projects in the hotels continuing effort to deliver outstanding service and financial profitability. Specifically you would be responsible for performing the following tasks to the highest standards:
- Collecting all tickets for incoming orders and assigning each one to a server according to the rotation schedule provided by the signin sheet
- Logging & assigning all orders and amenities on the trip sheet while noting: where the order is going & who it is for who is taking it and when they left with the order. Also adding any special notes about the delivery.
- Responding to guest complaints in a positive manner negotiating compromises and implementing solution.
- Promptly answering Room Service calls promoting QR code ordering announcing menu items and answering questions regarding preparation methods & options.
- Calling guests to clarify special requests or substitutions with OnDemand orders providing clear accurate and positive options when available.
- Processing payment for orders upon return of the IRD Server.
- Complying with accounting guidelines regarding receipt of payments check total verification and tip disbursement.
EOE/AA/Disabled/Veterans
What are we looking for
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
- Hospitality Were passionate about delivering exceptional guest experiences.
- Integrity We do the right thing all the time.
- Leadership Were leaders in our industry and in our communities.
- Teamwork Were team players in everything we do.
- Ownership Were the owners of our actions and decisions.
- Now We operate with a sense of urgency and discipline
In addition we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious fullservice hotels and resorts to extendedstay suites and midpriced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
Required Experience:
IC
Employment Type
Full-Time
