Administrative Assistant
Administrative Assistant
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Job Description
All fulltime university staff are eligible for VCUs robust benefits package that includes: comprehensive health benefits paid annual and holiday leave granted up front generous tuition benefit retirement planning and savings options taxdeferred annuity and cash match programs employee discounts wellbeing resources abundant opportunities for career development and advancement and more. Learn more about VCUs benefits here.
Summary:
At VCU we Make It Real through learning research creativity service and discovery the hallmarks of the VCU experience. A premier urban public research university nationally recognized as one of the best employers for diversity VCU is a great place to work. Its a place of opportunity where your success is supported and your career can thrive. VCU offers employees a generous leave package career paths for advancement competitive pay and an opportunity to do missiondriven work.
Typical Duties
- Provide clerical and administrative support for assigned Residential Life & Housing Halls supporting Hall Facilities and Operations Staff including Hall Directors Facilities Coordinators Desk Coordinators and Assistant Directors.
- Greet callers and visitors to area offices courteously providing accurate and appropriate answers to complex questions about departmental policies procedures and facilities.
- Facilitate Residential Life & Housing administrative processes (keys and paperwork audits) to ensure safe inclusive and wellmaintained facilities with a residentcentered approach.
- Ensure quality customer service while managing student staff assistants in the residence hall area offices for Residential Life & Housing..
- Assist with facility operations within the halls including room checks occupancy management and other operational duties.
- Perform other duties as assigned.
Typical Education and Experience
- Ability to understand and explain University and Residential Life & Housing policies and facility and equipment specifications to customers.
- Demonstrated time management organizational skills and attention to detail.
- Ability to work independently and take initiative.
- Excellent oral and written communication skills in a business or professional setting.
- Good judgment skills in making decisions that balance customer benefit and facility/operational interests.
- Proficiency with Microsoft Office software (Word Excel etc. Google Suite and corporate email.
- Ability to learn and efficiently utilize specialized business software related to purchasing and billing employee time reporting and college residence facility recordkeeping databases.
- Ability to multitask and establish efficient priorities.
- Ability to use standard office equipment (multiline phones copiers printers etc..
- Experience working with the public preferably in an educational setting and the ability to provide exceptional customer service to students parents faculty other departments vendors and visitors.
- Must be able to work overtime hours during times of departmental need.
- 1 year of fulltime experience or considerable parttime experience in an administrative support or office management position.
- High School Diploma or GED equivalent.
Salary $40000 $43000
University Slotting 19011/ General Administration
Kevin Baker
Employment Type
Full Time
