Fitness Program Manager
Fitness Program Manager
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Salary Not Disclosed
1 Vacancy
Job Description
HealthFitness a Trustmark company is a proven leader in providing fitness solutions that engage and connect people both onsite and online to create a strong community of health. Our work focuses on creating meaningful connections with each of our participants to help them move forward. We foster each individuals journey by creating communities of health within the organizations we serve so that everyone is supported. As an employee of HealthFitness you will enjoy a variety of health and financial benefits and receive competitive pay. We provide personal and professional support training and development and flexible employment opportunities.
This role manages and directs all operational aspects of a multitenant onsite fitness program ensuring the highest level of participation results achievement and customer satisfaction in the delivery of programs and services. This position is responsible for contract compliance; development of and adherence to the strategic business plan; staff supervision training and development; design and facilitation of a variety of health &fitness programs; and various administrative duties including developing outcomes focused management reports. This individual also implements and instructs individual and group fitness programs provides floor supervision fitness testing exercise prescriptions and orientations.
Manages and directs all operational aspects of a midsized single client onsite fitness program ensuring the highest level of participation results achievement and customer satisfaction in the delivery of programs and services. Responsible for contract compliance development of and adherence to the strategic business plan staff supervision training and development design and facilitation of a variety of health &fitness programs and various administrative duties including developing outcomes focused management reports. Also implements and instructs individual and group fitness programs provides floor supervision fitness testing exercise prescriptions and orientations.Key Accountabilities
- Carries out supervisory responsibilities in accordance with HealthFitness policies procedures and applicable laws including recruiting orienting training evaluating developing and planning the succession of associates. Plans assigns and directs work assignments to ensure staff remain challenged and productivity is maximized; provides training and development opportunities to promote and encourage career growth.
- Ensures all staff is properly trained and hold appropriate certifications necessary for safe and effective program delivery; provides continuous feedback and coaching to all program staff to ensure quality of all programs and services being delivered. Conducts formal performance appraisals on an annual basis and initiates formal corrective action process when warranted.
- Leads regular individual and group staff meetings to ensure associates are informed about HealthFitness client and program events initiatives and status.
- Submits employment forms payroll records and billing worksheets accurately and according to contract provisions and HealthFitness policies.
- Ensures contract compliance. Manages client relationship to ensure that high customer satisfaction is maintained and HealthFitness value is reinforced.
- Develops and implements the yearly strategic business plan to identify contract deliverables program/ service offerings and initiatives targeted outcomes and marketing strategy to meet client objectives.
- Prepares and manages operating budget. Ensures expenditures are made in accordance with applicable policies and procedures.
- Manages the development of outcomes focused programs to meet client objectives; interfaces with client company management and peripheral departments as appropriate to assess client needs and identify HealthFitness programming solutions.
- Tracks participant and program data for measurement of individual and program goal achievement outcomes and results; creates outcomes focused management reports based on the identified business plan goals and objectives.
- Directs the implementation of fitness center based individual and group fitness programs health education activities motivational programs and special events; coordinates marketing and communications to maximize program engagement bringing in HealthFitness Corporate support as appropriate. General oversight and management of Fitness Center(s) operations.
- Manages all fitness center program activities in accordance with HealthFitness operational quality safety and service standards.
- Designs and develops outcomes focused programs and interventions including data collection and evaluation process; delivers personalized services and other programs to participants as applicable.
- Coordinates marketing and communications to maximize program engagement bringing in HealthFitness Corporate support as appropriate.
- Maintains accurate records and ensures confidentiality of data collected during health assessment and health promotion/membership activities in accordance with HealthFitness requirements including if applicable file transfer processes collaborating with related suppliers and/or storage.
- Other duties as needed/assigned.
Minimum Requirements
- Bachelors Degree in Exercise Science Health Promotion Kinesiology or related discipline required; 35 years related experience or the equivalent combination of education certifications and experience.
- Minimum of 1 year of prior supervisory experience.
Current Adult CPR/AED/First Aid certifications from American Heart Association American Red Cross or American Safety & Health Institute. (Note: certification must have an inperson component and not 100 online/OSHA compliant) required by start date.
- HealthFitness recognized (ACE AFAA ACSM NASM NSCA NETA NCPTT etc. Group Exercise Instructor and Personal Training certification preferred if not current will need to be obtained within one year of hire.
- Strong leadership team management interpersonal and customer service skills including the ability to motivate others.
- Ability to effectively organize and prioritize work demands
- Computer proficiency in MS Office including at minimum Word Excel and Outlook.
- Proficiency in fitness assessment and exercise prescription.
- Ability to communicate with all levels of the organization.
Brand: HealthFitness
Come join HealthFitness! Join a team that will not only utilize your current skills but will enhance them as well. We offer a comprehensive benefit package that includes Medical/Dental/Vision plans including HSA and FSA options retirement/401(k) with employer matching program certification reimbursement program paid new parent leave paid Holidays and PTO (starting at 3 weeks for fulltime associates) volunteer paid time off and much more.
HealthFitness is committed to leveraging the talent of a diverse workforce to create great opportunities for our people and our business. We are an equal opportunity employer including disability and protected veteran status.
Required Experience:
Manager
Employment Type
Full-Time
