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Hims & Hers is the leading health and wellness platform on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable accessible and personal from diagnosis to treatment to delivery. No two people are the same so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions were making better health outcomes easier to achieve.
Hims & Hers is a public company traded on the NYSE under the ticker symbol HIMS. To learn more about the brand and offerings you can visit and . For information on the companys outstanding benefits culture and its talentfirst flexible/remote work approach see below and visit the Role: The Operations Manager Compounding is a vital role within our organization reporting directly to the Sr. Operations Manager Compounding. This position is responsible for leading a team of compounding professionals and overseeing the daily operations of the compounding department. The successful candidate will ensure that all compounding activities are carried out in strict adherence to safety quality and productivity standards. This is a handson role that requires active engagement in labor management workflow optimization and continuous improvement projects. Collaboration with crossfunctional teams is essential to achieve operational goals and maintain a highperforming compounding team. This role is based on site in our New Albany Ohio facility. Daily Operations Management: Plan coordinate and oversee daily production schedules ensuring timely delivery of compounded products. Monitor progress identify bottlenecks and implement corrective actions to maintain optimal workflow. Team Leadership: Lead and supervise a team of lab managers pharmacy tech leads and pharmacy technicians. Provide clear direction set expectations and foster a culture of collaboration and accountability. Conduct regular team meetings and 1:1 sessions to track performance provide feedback and address any concerns. Process Optimization: Continuously evaluate existing compounding processes and identify opportunities for improvement. Implement Lean Six Sigma 5S and other continuous improvement methodologies to enhance productivity minimize waste and streamline operations. KPI Tracking & Reporting: Monitor key performance indicators (KPIs) related to safety quality and productivity. Generate regular reports to track progress and identify trends. Safety & Compliance: Ensure that all compounding activities comply with USP FDA OSHA and other relevant regulations. Foster a safetyconscious culture by providing training conducting safety audits and enforcing safety protocols. Inventory & Material Handling: Oversee inventory management ensuring adequate stock levels of compounding materials and proper handling and storage of hazardous and nonhazardous substances. Collaboration & Problem Solving: Work closely with crossfunctional teams including Quality Assurance Quality Control and Supply Chain to address operational challenges resolve issues and drive production efficiency. Additional Responsibilities: Perform other duties as assigned to support operational needs and ensure the smooth functioning of the compounding department. Experience: 57 years of handson experience in pharmaceutical compounding manufacturing fulfillment or a related operational environment. 5 years of demonstrated leadership experience managing teams in a fastpaced regulated setting. 2 years of experience implementing and maintaining OSHA safety standards. Education: Bachelors degree in a relevant field (e.g. Pharmacy Chemistry Engineering) is preferred but not required. Equivalent work experience may be considered. Technical Skills: Proficiency in warehouse management systems (WMS) and operational reporting tools. Strong knowledge of USP 795 USP 800 cGMP OSHA and FDA regulations. Experience with lean manufacturing Six Sigma 5S and other continuous improvement methodologies. Soft Skills: Excellent communication leadership and problemsolving skills. Ability to manage multiple priorities adapt to changing production needs and work effectively under pressure. Ability to lift up to 50 lbs and perform physical tasks including walking standing and bending. Can work any shift in the Pharmacy/Fulfillment/Compounding teams. H&H is a 24/7 operation. Sterile & NonSterile Compounding: Experience with both sterile and nonsterile compounding procedures is highly desirable. Hazardous & NonHazardous Materials: Knowledge of safe handling and disposal of hazardous and nonhazardous materials used in compounding processes. Regulatory Compliance: Familiarity with current Good Manufacturing Practices (cGMP) and other regulatory requirements governing pharmaceutical compounding. Continuous Improvement Mindset: Demonstrated commitment to continuous improvement and a track record of implementing successful process optimization initiatives. Competitive salary & equity compensation for fulltime roles Unlimited PTO company holidays and quarterly mental health days Comprehensive health benefits including medical dental & vision and parental leave Employee Stock Purchase Program (ESPP) Employee discounts on hims & hers & Apostrophe online products 401k benefits with employer matching contribution Offsite team retreats Conditions of Employment: This position will require working with Hazardous (HD) and would require that Personal Protective Equipment (PPE) be worn for the length of working with these . These items would include gloves respiratory protection gown and other items as required. This position requires medical approval to wear respiratory protection in the form of negative or positive pressure respirators including N95 full face respirator SCBA or Powered Air Purifying Respirator (PAPR). Physical exertion required. Including but not limited to walking up to 50 of the time standing up to 100 of the time squatting and bending up to 20 of the time and lifting up to 80 of the time for up to a twelve hour shift. Must be able to lift up to 50lbs. Due to the risk of reproductive capability in handling or compounding certain Hazardous (HD) associates must be willing to confirm that they understand the potential risks (teratogenicity carcinogenicity and reproductive effects) of handling hazardous . We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics wellness and a strong sense of belonging. If youre excited about this role we encourage you to applyeven if youre not sure if your background or experience is a perfect match. Hims considers all qualified applicants for employment including applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance the Los Angeles County Fair Chance Ordinance the California Fair Chance Act and any similar state or local fair chance laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability please contact us at and describe the needed accommodation. Your privacy is important to us and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status including disability. Please do not send resumes to this email address. To learn more about how we collect use retain and disclose Personal Information please visit ourGlobal Candidate Privacy Statement. Required Experience: ManagerYou Will:
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Full-Time