Supervisor Clinical Lab Training- 2nd Shift

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Position Overview

The Supervisor Technical Laboratory Training is part of the training and development leadership team with specific focus leading learning professionals within the Technical Laboratory training team. This role focuses on the engagement continuous development and coordination of daily activities and operations for a team of learning professionals at multiple levels. In addition this role leads the creation and maintenance of inhouse training programs for departmentspecific learning needs through partnership with operational leaders. This role also leads/delegates the coordination design and implementation of training solutions to support business needs through expert skills in needs assessment and learning design. The Supervisor Technical Laboratory Training is an expert in training and professional development and utilizes that expertise to design and implement training strategy and continually develop professional skills of team members. This position is responsible for ensuring all training performed consistently to meet regulatory standards and training best practices.

Regular working hours: Monday through Thursday 11:00am9:30pm.

Essential Duties

Include but are not limited to the following:

• Perform all assigned job duties following laboratory policies and procedures.
• Oversee the training and competency process for the operational team being supported through training.
• Develop training expertise behavior mindsets and skillsets of team members.
• Ensure that appropriate training opportunities are identified and provided to employees to grow personal career and organizational development capabilities.
• Collaborate with internal and external sources to create learning solutions that improve understanding drive behavior change and improve quality.
• Utilize data from feedback observation partnership with quality teams and trending of nonconforming events to identify training initiatives and oversee the creation of learning interventions.
• Incorporate expertise in adult Learning learning theory emerging technology and design thinking to provide innovative synchronous and asynchronous training solutions for the business.
• Evaluate the effectiveness of training programs through feedback competency/pass rate qualitative data and quantitative data.
• Develop retraining or corrective action plans for employees as needed.
• Provide input and guidance in the identification of updates needed to standard operating procedures (SOPs) communications of official guidance (COOGs) workflow or documentation in collaboration with operational leaders and in accordance with all regulatory practices.
• Respond to technical questions consistent with level of training; seek guidance appropriately if answers are not known.
• Coordinate develop implement and perform competency assessments or proficiency testing as necessary.
• Obtain distribute file and maintain records of training in accordance with Exact Sciences Laboratories record retention policies and all applicable regulatory requirements.
• Maintain competency on select tasks to assist operations as needed.
• Oversee the maintenance of reagent and supply inventory for training.
• Collaborate with other training and development leaders crossfunctionally.
• Lead regular 1:1 sessions and support new and existing professional development initiatives.
• Supervise staff; including but not limited to organize and prioritize work write/conduct performance reviews train/develop and manage work performance.
• Communicategoals clearly to employees to ensure understanding and success in achieving them.
• Motivateandinspireemployees to do their best work through coaching.
• Maintainmorale and support employee engagement initiatives.
• Ability to act with an inclusion mindset and model these behaviors for the organization.
• Ability to use systems thinking to identify root cause of training/learning gaps and propose training solutions to move quality forward.
• Ability to plan workload allocate tasks and scale operations to align with business priorities.
• Maintain technical regulatory and training knowledge through continuous education and development.
• Ability to respond to new information quickly and embrace/champion changes.
• Apply excellent interpersonal skills and the ability to interact and build strong working relationships with internal clients and key stakeholders as well as peers at all levels of the organization.
• Uphold company mission and values through accountability innovation integrity quality and teamwork.
• Support and comply with the companys Quality Management System policies and procedures.
• Maintain regular and reliable attendance.
• Ability to work designated schedule.
• Ability to work on a mobile device tablet or in front of a computer screen and/or perform typing for approximately 90 of a typical working day.
• Ability to comply with any applicable personal protective equipment requirements.
• Ability and means to travel between Madison locations.

Minimum Qualifications

• Bachelors Degree in Business Administration Education Laboratory Science Medical Technology or field related to the essential duties of the job; or High School Diploma/General Education Degree (GED) and 4 years of relevant experience in lieu of Bachelors Degree.
• 7 years of professional experience related to the essential duties of the position.
• 1 years of direct leadership experience overseeing professionallevel employees.
• Demonstrated expertise in peertopeer training education with progressively increasing responsibility exposure and scope.
• Demonstrated understanding of instructorled virtual instructorled technical and/or handson/onthejob training.
• Demonstrated understanding of content development facilitation and evaluation of training.
• Demonstrated ability to plan workload allocate tasks and scale operations to align with business priorities.
• Demonstrated understanding of working in a highcomplexity laboratory or similar environment with professional working knowledge of HIPAA GLP GDP and laboratory terminology and equipment.
• Strong computer skills to include Internet navigation use of virtual meeting/facilitation platforms use of messaging services and use of Microsoft Office.
• Demonstrated ability to perform the Essential Duties of the position with or without accommodation.
• Authorization to work in the United States without sponsorship.

Preferred Qualifications

• 2 years of lab experience/labeducation program experience in a lab providing high complexity testing or 1 year performing high complexity testing.
• Demonstrated use of applicable software such Epic or laboratory information system (LIS).
• Possession of and ability to maintain ASCP Certification or state licensure that has been determined to be equivalent.

Salary Range:

Exact Sciences is proud to offer an employee experience that includes paid time off (including days for vacation holidays volunteering and personal time) paid leave for parents and caregivers a retirement savings plan wellness support and health benefits including medical prescription drug dental and vision coverage. Learn more about our benefits.

Our success relies on the experiences and perspectives of a diverse team and Exact Sciences fosters a culture where all employees can develop personally and professionally with a sense of respect and belonging. If you require an accommodation please contact us here.

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We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age color creed disability gender identity national origin protected veteran status race religion sex sexual orientation and any other status protected by applicable local state or federal law. Any applicant or employee may request to view applicable portions of the companys affirmative action program.

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