DescriptionPosition Summary:
Provide operational leadership toindividual contributors and hourly workforce to ensure the of daily tasks and activities including driver deliveries loading/unloading of trailers cross docking and customer service operations in a manner consistent with company services and cost objectives. Supervises most processes directly including workforce and equipment scheduling. Responsible for making corrective action and disciplinary decisions up to written warning level. Involved in the hiring process and customer meetings as necessary. Reviews truck runs based on location of accounts volume costs customer requirements and private fleet utilization. Review daily orders for additional private fleet opportunities based on above requirements.
Major Responsibilities:
People:
Communicate performance standards that are specific and measurable Interview hourly associates and provide recommendations for hire Monitor attendance productivity and other performance markers and provide counseling and/or recognition to associates as needed.
***Highlevel responsibilities*** Looking for Transportation professional and strong leadership skills with excellent communication skills to interact with all levels of associates within the organization. Selfmotivated with the ability to make decisions in the moment. Heavy interaction with customer within the facility. Previous proven experience coaching training incident investigating and developing cdl class A drivers and multilevel team. Previous metrics experience (Example Safety Ontime Delivery and HOS monitoring).Strong leadership skills with DOT regulations knowledge and experience. Must be a selfstarter interpersonal professional and approach as a team player Strong sense of urgency/responsiveness/attention to detail is needed in the ideal Sr. Operations Supervisor provides leadership to leading staff to ensure customer requirements are achieved while meeting our Penske goals and objectives.
Work Schedule:1st Shift SunWed 9am 9pm (Flexibility working short staffed/peak season based on the business needs). Must be accessible for team and Customer.
Salary range $60400K $81400K performance bonus 12 max.
Operations:
Supervise logistics operations including customer service freight loading and unloading dispatch and proper documentation and procedure control Evaluate and recommend changes in preferred work methods to increase productivity of dispatch/warehouse operations. Assist in new associate training Provide relief coverage for operational duties when associates utilize timeoff or are absent from the shift Have a thorough working knowledge of the sites operating systems in order to ensure operational compliance and correct exception resolution Complete all necessary records and reports in a timely and accurate fashion.
Finance:
Ensure compliance with financial policies and procedures such as inventory accuracy and control returns damages etc. Understand the relationship between decisionmaking and profitability Closely manage associates working hours and activities to minimize overtime and to meet or exceed productivity targets.
Safety:
Ensure daytoday management and associate activities are in alignment with the location safety strategy Provide associates with communication training feedback and direction to ensure safe performance Ensure compliance with all applicable regulatory agencies and company policies and procedures.
Growth / Customer Experience:
Understand the locationspecific customer goals & objectives Ensure the customer knows that we are committed to helping them meet their objectives Determine areas that could benefit from Continuous Improvement efforts.
Fleet/Assets:
Properly plan work assignments to ensure effective use of fleet/warehouse equipment Work with hourly associates to ensure they understand safe and efficient operation of equipment.
Other projects and tasks as assigned by supervisor
QualificationsQualifications:
2 4 years related functional experience
High School Diploma or equivalent required
Bachelors Degree preferred
Strong written/oral communication and organizational skills are required
Advanced computer skills including Microsoft Word Excel Outlook and PowerPoint required
Regular predictable full attendance is an essential function of the job
Willingness to travel as necessary work the required schedule work at the specific location required complete Penske employment application submit to a background investigation (to include past employment education and criminal history) and drug screening required.
Physical Requirements:
The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
While performing the duties of this job the associate may be required to stand walk and sit. The associate is frequently required to use hands to touch handle and feel and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
Specific vision abilities required by this job include close vision distance vision peripheral vision depth perception and the ability to adjust focus.
Penske is an Equal Opportunity Employer.