Supply Chain Operations Supervisor

Holman is a familyowned global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving Whats Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated and creating positive rewarding relationships all around.

The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.

Duties:

• Supervise and coordinate activities of the Supply Chain team and provide guidance support and direction to ensure efficient operations within the department.
• Act as liaison between internal departments and external stakeholders to facilitate effective communication and ensure order expectations are met.
• Develop and maintain efficient processes for postorder activities including order confirmation scheduling and logistics coordination.
• Monitor vendor partner performance; identify concerns and implement corrective actions to ensure streamlined continuity of service.
• Proactively address client concerns and provide solutions to improve their experience and ensure service satisfaction.
• Ensure compliance with state licensing and registration requirements and regulations.
• Perform all other duties and special projects as assigned.

Education and/or Training:

• Bachelors degree in Supply Chain Management Logistics or a related field or equivalent work experience
• Additional education certifications or other distinctions are a plus
• Proficient in various desktop tools including MS Office Programs (i.e. Outlook Excel Word PowerPoint Project Visio SharePoint etc.
• Proficient in analytical applications like Power BI and Business objects is preferred but not required

Relevant Work Experience:

• 35 years experience in supply chain management logistics or a related area as an individual contributor
• Prior fleet management automotive industry or transportation logistics experience preferred
• Breadth and depth of expertise in a technical or functional area; knowledge of work processes and tools is generally limited to own area of responsibility or department
• Reviewing and improving processes methods and tools to increase efficiency and accuracy

Planning/Organizing/Managerial Knowledge:

• Supervises a group of primarily paraprofessional level staff
• Makes daytoday decisions within or for a group/small department
• Has some authority for personnel actions

• Excellent organizational skills and attention to detail
• Excellent time management skills with a proven ability to meet deadlines
  • Plans and prioritizes work efficiently and effectively delegating when appropriate
• Strong leadership skills
  • Keeps purpose front and center as they make daily decisions
  • Understands how teams work ties in with the organizations vision and purpose
  • Follows efforts through to completion
• Applies management expertise to improve efficiency and accomplish operational objectives within own area of responsibility or department
  • Manages team goals metrics KPIs work volume
  • Sets priorities for employees to meet daily deadlines; develops plans to meet shortterm objectives
  • Removes obstacles that impede progress and goal attainment
  • Effectively manages change within their team (transitions new hires promotions)
  • Identifies and removes barriers to effective teamwork
  • Sets challenges to encourage learning; treats failure as an opportunity to learn
  • Takes action quickly when performance is not meeting expectations
• Adjusts quickly to new or changing work environment
• Works within budgetary/financial objectives set by management
• Identifies and resolves operational problems using defined processes expertise and judgement

  Partners with other internal departments in an effort to find short term solutions for our customers and long term operational efficiencies

• Decisions are guided by policies procedures and business plan; receives guidance and oversight from manager

Communicating & Influencing Skills:

• Excellent verbal and written communication skills.
  • Responsible and accountable for the communicationprocess
  • Able toclearly articulatethecompanysvisionforthe future
  • Sets clear and agreed upon performance objectives and standards
• Excellent interpersonal and customer service skills.
  • Activelysolicitfeedback;shareandaddress;adjustplans asnecessary; follow through
  • Recognize and reward the contributions of team members
  • Promote camaraderie among team members
  • Help people see the role they can play in supporting the advancement of the vision and purpose
• Effectively coaches gives performance feedback and provides development opportunities within own area of responsibility or department
  • Regular and frequentengagementinfacetofacecommunication
  • Provides timely and clear positive and constructive developmental feedback
  • Shows a genuine interest in the career goals and development of direct reports
  • Promotes the implementation of development plans for all employees and supports training goals
• Interprets customer needs and assesses requirements to meet needs

Outputs:

• Identify opportunities for process improvement within the supply chain department and implement initiatives to streamline operations.
• Strengthen relationships with key suppliers and vendors to ensure reliable and collaborative partnerships and improved process flow.
• Foster a collaborative and accountable culture within the supply chain team and actively provide coaching guidance and development to enhance team members skills and capabilities.
• Enhance client satisfaction by establishing systems and performing timely followup and problem resolution to support an overall positive client experience.

#LIMG1

#NTSP

At Holman we exist to provide rewarding careers and better lives for employees and their families. We hire train empower and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better we have to do better and to do better we must know better. Thats why we are listening open to learning new things about ourselves and each other. We will never stop striving for improved diversity equity and inclusion because we are successful together when we feel trusted and supported. Its The Holman Way.

At Holman your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family Holman is proud to offer you the benefits you deserve; including protection against illness disability loss of work or preparation for retirement. Below is a brief overview of the programs available to fulltime employees (programs may vary by country or worker type):

• Health Insurance
• Vision Insurance
• Dental Insurance
• Life and Disability Insurance
• Flexible Spending and Health Savings Accounts
• Employee Assistance Program
• 401(k) plan with Company Match
• Paid Time Off (PTO)
• Paid Holidays Bereavement and Jury Duty
• Paid Pregnancy/Parental leave
• Paid Military Leave
• Tuition Reimbursement

Benefits:

Regular FullTime

We offer excellent benefits including health vision dental life and disability insurance and 401(k) with company match. Our time off benefits include Paid Time Off (PTO) paid holidays bereavement and jury duty. In addition we offer paid pregnancy and parental leave and supplemental paid military leave to eligible employees.

Click here for Washington State benefit information.

Temporary or PartTime

In geographic areas with statutory paid sick leave parttime and temporary employees will receive a paid sick leave benefit that meets the mandated requirements.

Click here for Washington State benefit information.

Pay:

If you are a person with a disability needing assistance with the application process please contact

This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.