Senior Account Manager Amazon Vendor Services - EU Books
Senior Account Manager Amazon Vendor Services - EU Books
Posted on :
27-04-2025
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1 Vacancy
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Job Description
This job can be based in London Munich Madrid.
We are seeking a dynamic and experienced professional to join our EU Books team. In this senior role you will serve as the EU lead Account Manager (internal job title: Strategic Brand Specialist) for our Amazon Vendor Service (AVS) program and manage one of our biggest and most strategic vendors in Books acting as a consultant and influential partner for senior stakeholders to drive longterm growth.
Amazon Vendor Services (AVS) is a paid B2B service that helps strategically grow complex brands on Amazon. You will have holistic exposure to ecommerce operations at a European level. In this role you will serve as the lead Account Manager for our toppriority vendors directly responsible for delivering highquality account management that exceeds their expectations. Delivering results through others by influencing and managing the priorities of multiple stakeholders will be a vital part of your role. You will collaborate crossfunctionally to design and execute longterm strategies with your vendors. Leveraging your industry expertise you will provide guidance to the account team enabling them to deliver the best customer experience and achieve our goals. This will involve driving selection and promotional activities across categories defining and monitoring success metrics and proposing innovative solutions to shape the future of AVS. Furthermore you will collaborate with external decisionmakers such as Sales and Account Directors as well as internal stakeholders like Category Leaders the Head of Vendor Management Supply Chain Management and Finance. In this capacity you will ideate new business opportunities and bring forward creative ideas to elevate our service.
Key job responsibilities
Core Service:
Have impact not only at vendorlevel but deliver crossdivisional vendorprojects across Marketing & Promotions Selection & IDQ (Item Data Quality) and Availability & Operational Excellence. Where possible scaling best practices to total Consumables.
Develop and nurture strategic longterm vendor relationships by delivering exceptional account management that maximizes vendor satisfaction.
Work backward from vendor and customer needs to identify impactful business opportunities that elevate both the vendor and customer experience.
Design and execute business strategies across multiple marketplaces and categories coordinating large crossfunctional teams of account managers and supporting functions
Determine the best approach for optimal team productivity on your accounts including overseeing and providing strategic direction for other EU workstreams on key vendor priorities.
Define and audit metric goals for your account ensuring the account team is set up for success and removing blockers with the right resources.
As an industry expert drawing from your professional experience provide strategic insights that shape the longterm direction of our partnerships.
Identify new growth opportunities and create customized solutions for scaling across the organization.
Partner with internal teams (eg. Advertising Supply Chain Management) to drive more strategic vendor discussions across functions.
Project Work
Lead key projects across EU Books (Print and Digital GLs) and the Retail business or AVS organization owning the project design and strategy delivering end to end results.
Applications must include a CV in English for consideration.
About the team
We are a dynamic and forwardthinking team dedicated to transforming the online book discovery and purchasing experience across Europe. Working with the most prestigious publishing houses and independent publishers we create exceptional literary experiences that delight millions of readers every day while pioneering new ways for readers to discover and engage with books in all formats.
We are a team that builds strong lasting relationships with publishers bringing their catalogs to millions of Amazon customers. From contemporary bestsellers to timeless classics from academic texts to childrens literature we curate a comprehensive selection that serves every reader. We foster a culture of collaboration continuous learning and bold thinking where team members are empowered to innovate and grow. Were passionate about supporting authors voices while helping readers find their next great read. If you are excited about shaping the future of books building strategic partnerships with major publishers and creating innovative solutions for readers in a fastpaced customerobsessed environment wed love to hear from you.
Bachelors/Masters degree preferably in Business Administration Finance Economics Marketing or a similar program.
Passionate about Account Management and with minimum 6 years experience of Retail or ECommerce Account Management experience across buying sales merchandising marketing operations or logistics.
Several years of professional experience in managing a business with P&L responsibilities.
Ability to communicate clearly and effectively with different functional groups including senior business leaders finance HR and developers.
Proven track record of delivering results through others in an ambiguous fastpaced/deadlinedriven environment.
Tenacity to develop ideas independently and thrive in a fastpaced startup environment
Solid social skills to build relationships both internally and externally
Previous experience in managing largescale projects endtoend with large teams involved.
Excellent written and verbal communication (English minimum C1 level).
Advanced knowledge in MS Office programs (Excel PowerPoint Outlook)
Proficiency in Spanish or German languages
Experience using analytical sales and productivity tools including Salesforce Google Analytics SQL HTML or website content management systems
Analytical problemsolving ability with experience in data analysis reporting and forecasting to guide business decisions.
A Masters degree (preferably in business management)/ MBA from a leading business school is beneficial
An entrepreneurial way of thinking and a strong handson results driven mentality
Experience in the Books industry is highly beneficial as it provides valuable insights into managing vendors and understanding consumer behavior in related
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect use and transfer the personal data of our candidates.
m/w/d
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
We are seeking a dynamic and experienced professional to join our EU Books team. In this senior role you will serve as the EU lead Account Manager (internal job title: Strategic Brand Specialist) for our Amazon Vendor Service (AVS) program and manage one of our biggest and most strategic vendors in Books acting as a consultant and influential partner for senior stakeholders to drive longterm growth.
Amazon Vendor Services (AVS) is a paid B2B service that helps strategically grow complex brands on Amazon. You will have holistic exposure to ecommerce operations at a European level. In this role you will serve as the lead Account Manager for our toppriority vendors directly responsible for delivering highquality account management that exceeds their expectations. Delivering results through others by influencing and managing the priorities of multiple stakeholders will be a vital part of your role. You will collaborate crossfunctionally to design and execute longterm strategies with your vendors. Leveraging your industry expertise you will provide guidance to the account team enabling them to deliver the best customer experience and achieve our goals. This will involve driving selection and promotional activities across categories defining and monitoring success metrics and proposing innovative solutions to shape the future of AVS. Furthermore you will collaborate with external decisionmakers such as Sales and Account Directors as well as internal stakeholders like Category Leaders the Head of Vendor Management Supply Chain Management and Finance. In this capacity you will ideate new business opportunities and bring forward creative ideas to elevate our service.
Key job responsibilities
Core Service:
Have impact not only at vendorlevel but deliver crossdivisional vendorprojects across Marketing & Promotions Selection & IDQ (Item Data Quality) and Availability & Operational Excellence. Where possible scaling best practices to total Consumables.
Develop and nurture strategic longterm vendor relationships by delivering exceptional account management that maximizes vendor satisfaction.
Work backward from vendor and customer needs to identify impactful business opportunities that elevate both the vendor and customer experience.
Design and execute business strategies across multiple marketplaces and categories coordinating large crossfunctional teams of account managers and supporting functions
Determine the best approach for optimal team productivity on your accounts including overseeing and providing strategic direction for other EU workstreams on key vendor priorities.
Define and audit metric goals for your account ensuring the account team is set up for success and removing blockers with the right resources.
As an industry expert drawing from your professional experience provide strategic insights that shape the longterm direction of our partnerships.
Identify new growth opportunities and create customized solutions for scaling across the organization.
Partner with internal teams (eg. Advertising Supply Chain Management) to drive more strategic vendor discussions across functions.
Project Work
Lead key projects across EU Books (Print and Digital GLs) and the Retail business or AVS organization owning the project design and strategy delivering end to end results.
Applications must include a CV in English for consideration.
About the team
We are a dynamic and forwardthinking team dedicated to transforming the online book discovery and purchasing experience across Europe. Working with the most prestigious publishing houses and independent publishers we create exceptional literary experiences that delight millions of readers every day while pioneering new ways for readers to discover and engage with books in all formats.
We are a team that builds strong lasting relationships with publishers bringing their catalogs to millions of Amazon customers. From contemporary bestsellers to timeless classics from academic texts to childrens literature we curate a comprehensive selection that serves every reader. We foster a culture of collaboration continuous learning and bold thinking where team members are empowered to innovate and grow. Were passionate about supporting authors voices while helping readers find their next great read. If you are excited about shaping the future of books building strategic partnerships with major publishers and creating innovative solutions for readers in a fastpaced customerobsessed environment wed love to hear from you.
Bachelors/Masters degree preferably in Business Administration Finance Economics Marketing or a similar program.
Passionate about Account Management and with minimum 6 years experience of Retail or ECommerce Account Management experience across buying sales merchandising marketing operations or logistics.
Several years of professional experience in managing a business with P&L responsibilities.
Ability to communicate clearly and effectively with different functional groups including senior business leaders finance HR and developers.
Proven track record of delivering results through others in an ambiguous fastpaced/deadlinedriven environment.
Tenacity to develop ideas independently and thrive in a fastpaced startup environment
Solid social skills to build relationships both internally and externally
Previous experience in managing largescale projects endtoend with large teams involved.
Excellent written and verbal communication (English minimum C1 level).
Advanced knowledge in MS Office programs (Excel PowerPoint Outlook)
Proficiency in Spanish or German languages
Experience using analytical sales and productivity tools including Salesforce Google Analytics SQL HTML or website content management systems
Analytical problemsolving ability with experience in data analysis reporting and forecasting to guide business decisions.
A Masters degree (preferably in business management)/ MBA from a leading business school is beneficial
An entrepreneurial way of thinking and a strong handson results driven mentality
Experience in the Books industry is highly beneficial as it provides valuable insights into managing vendors and understanding consumer behavior in related
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect use and transfer the personal data of our candidates.
m/w/d
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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