Zeta Bar Manager
Zeta Bar Manager
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Job Description
Iconic 598room Hilton Sydney is located steps from Town Hall station and the QVB Light Rail stop and amongst our operations we are home to Roof top lounge Zeta Bar. As Bar Manager you will be responsible for delivering exceptional service and maximising performance for Zeta Bar.
As Bar Manager you will have full responsibility and accountability for all aspects of the bar the bar team driving focus on hospitality and overall service of the venue you will stand in as the venue ambassador and internal advocate for exceptional guest experience. You are responsible for daily operations staffing overall performance and efficiency of the bar and beverage program while ensuring consistent quality of beverage. You will be working within the Food & Beverage Department.
You are the champion of the venue tasked with mentoring all service teams with a high emphasis on education constantly improving standards and quality of the bar and beverage service instilling a culture of teamwork professionalism and personal development. You will have support from other team leaders and report directly to senior leadership primarily the Director of Food & Beverage (F&B) and Director of Operations.
What will it be like to join the Hilton Sydney team
We are committed to an equitable and inclusive workforce an environment where Team Members can be their authentic selves with opportunity for all to learn grow succeed and thrive. Joining an awardwinning culture and globally recognised Great Place to Work means:
- Competitive pay and incentives
- A laundered Uniform provided
- 110 discounted travel nights per year for you your friends or family to enjoy at any of our 8000 hotels located in 138 countries and territories around the world!
- F&B discounts so you dont just stay when you travel but also enjoy experiences wherever you go
- Opportunities for career progression including varied experience
- Flexible rosters so you can make space for what matters most
- Free access to 3000 learning and development courses to start your career and enhance your skills
What will I be doing
- Create positive and highquality customer experiences review feedback and consistently seek to improve
- Recruitment onboarding and development of bar team
Training and focus on continually improving service and service offerings Industry leader for product knowledge Oversee all aspects of daily bar service and operation Work alongside bar team to develop worldclass cocktails through R&D sessions innovation and storytelling through cocktails - Maintain market awareness by staying abreast of local competition and industry trends refining offering where appropriate
Be the point person when it comes to representing the venue within the global and local bar industry. - Liaise with the General Manager Director of Ops Director of F&B and Marketing Manager on sales and marketing opportunities maximising revenue potential for both bars
- Be responsible for the performance of the bars including forecasting payroll profit cost control and analysis of results
- Ensure all ordering and management of beverage stock for the bars is on time and that adequate par levels are maintained
- Conduct regular meetings with Entertainment/Promotion Agencies to coordinate entertainment acts
- Oversee the performance of all team members and assist with the training of new and existing team members creating a relaxed friendly and fun environment that is a Great Place to Work
- Initiate and conduct regular product knowledge sessions for all F&B team members with particular emphasis on upselling
- Maintain the cleanliness and general upkeep of Marble Bar ensuring all areas (front and back of house) are hygienic and meet the WHS criteria
- To be aware of licensing regulations including RSA WHS legislation and food handling regulations fire procedures etc.
The Person Skills Qualifications & Experience
- Valid Australian Working Rights
- Hospitality Management Qualifications are desirable
- NSW Responsible Service of Alcohol
- Previous Bar leadership at award winning bars experience is preferred
- Excellent Communication and Collaboration Skills
- Passionate innovative and motivated with a high level of attention to detail
- Previous experience in cocktail creation
- Ability to contribute ideas and suggestions to enhance operational/environmental procedures in the Hotel
EOE/AA/Disabled/Veterans
Required Experience:
Manager
Employment Type
Full-Time
