Call Center Representative
Call Center Representative
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$ 26000 - 30000
1 Vacancy
Job Description
Job Ad: Call Center Representative Ideaboxpro (Los Angeles CA)
Job Title: Call Center Representative
Company: Ideaboxpro
Location: Los Angeles CA
Salary: $26000 $30000
Job Type: FullTime
About Us:
Ideaboxpro is an innovative company specializing in creative solutions and digital marketing strategies tailored to our clients unique needs. Based in Los Angeles we pride ourselves on fostering a collaborative environment where creativity thrives and ideas turn into impactful strategies. Our team is dedicated to delivering exceptional results and maintaining strong relationships with our clients.
Job Description:
We are seeking a motivated and customerfocused Call Center Representative to join our dynamic team. As a Call Center Representative you will play a crucial role in providing exceptional service to our customers. Your primary responsibility will be to handle incoming calls respond to customer inquiries and resolve issues efficiently while maintaining a positive attitude. We are looking for individuals who thrive in a fastpaced environment and possess excellent communication skills.
Responsibilities:
- Answer incoming calls promptly and professionally
- Provide accurate information about products and services
- Resolve customer inquiries and complaints in a timely manner
- Document customer interactions in our database
- Direct calls to the appropriate departments as needed
- Follow up on customer interactions to ensure satisfaction
Skills Required:
- High school diploma or equivalent; associates or bachelors degree preferred
- Proven experience in a customer service role preferably in a call center
- Exceptional verbal and written communication skills
- Strong problemsolving abilities and attention to detail
- Ability to work in a fastpaced environment and handle stressful situations
- Proficiency in using computer systems and customer relationship management (CRM) software
Benefits:
- Competitive salary ranging from $26000 to $30000.
- Health dental and vision insurance.
- Paid vacation and sick leave.
- Opportunities for professional growth and development.
- A supportive and collaborative work environment.
If you are passionate about communications and eager to make a difference in a creative company apply today to join Ideaboxpro as our Call Center Representative
Required Experience:
Unclear Seniority
Employment Type
Full-Time
