Library Technician- AZ- Library Services

Summary

The Library Technician primarily provides circulation services; secondarily provides interlibrary loan document delivery and technical services to Midwestern University patrons. As the main customer service face of the library this individual is a major information point for the whole campus answering questions from all students faculty and staff in person by phone and by email. The position reports to the Access Services Manager.

Shift Hours

This position works 40 hours per week:

• Tuesday: 3:30 PM MIDNIGHT
• Wednesday: 3:30 PM MIDNIGHT
• Thursday: 12 PM 8:30 PM
• Friday: 10 AM 6:30 PM
• Saturday: 10 AM 6:30 PM

Essential Duties and Responsibilities

• Perform circulation desk duties as required
• Provide excellent customer service through patron assistance and interaction (in person and virtually)
• Assist students in using the online room reservation system and enforce study room policies and procedures
• Maintain the physicality of the library proper including the troubleshooting of computers printers copiers and scanners
• Shelf read straighten shelves and maintain the cleanliness of student study spaces including but not limited to wiping whiteboards and computer monitors
• Create and update Media Cart PowerPoint presentations
• Design advertisements informational slides and library signage using products such as Adobe Photoshop Microsoft Publisher and Canva
• Assist Access Services Manager with the development of workflow and procedures for Circulation
• Sustain a flexible work schedule which may include occasionally covering additional shifts as necessary
• Participate in special projects and complete other duties as assigned

Qualifications

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. This individual must have the ability to work in a constant state of alertness and safe manner and must have regular predictable inperson attendance. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

The individual must have a Bachelors degree or Library Technical Assistant Certification with 1 year of related experience or an Associates degree with 23 years of related library experience is required. A Bachelors degree with 1 year of related experience is desired. Experience working in a team and customer serviceoriented environment. Excellent written and verbal communication skills.

Computer Skills

Computer proficiency in MS Office (Word Excel Outlook PowerPoint Publisher) and familiarity with Adobe Photoshop.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is occasionally required to climb or balance. The employee is regularly required to stand walk stoop kneel crouch or crawl. The employee is frequently required to sit use hands to handle or feel reach with hands and arms talk and hear. The employee must frequently lift and /or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Midwestern University is a private notforprofit organization that provides graduate and postgraduate education in the health sciences. The University has two campuses one in Downers Grove Illinois and the other in Glendale Arizona. More than 6000 fulltime students are enrolled in graduate programs in osteopathic medicine dentistry pharmacy physician assistant studies physical therapy occupational therapy nurse anesthesia cardiovascular perfusion podiatry optometry clinical psychology speech language pathology biomedical sciences and veterinary medicine. Over 500 fulltime faculty members and 400 staff members are dedicated to the education and development of our students in an environment that encourages learning respect for all members of the health care team service interdisciplinary scholarly activity and personal growth.

We offer a comprehensive benefits package that includes medical dental and vision insurance plans as well as life insurance short/long term disability and pet insurance. We offer flexible spending accounts including healthcare reimbursement and child/dependent care account. We offer a work life balance with competitive time off package including paid holidays sick/flex days personal days and vacation days. We offer a 403(b) retirement plan tuition reimbursement child care subsidy reimbursement program identity theft protection and an employee assistance program. Wellness is important to us and we offer a wellness facility onsite with a fully equipped fitness facility.

Midwestern University is an Equal Opportunity/Affirmative Action employer that does not discriminate against an employee or applicant based upon race; color; religion; creed; national origin or ancestry; ethnicity; sex (including pregnancy); gender (including gender expressions gender identity; and sexual orientation); marital status; age; disability; citizenship; past current or prospective service in the uniformed services; genetic information; or any other protected class in accord with all federal state and local laws and regulation. Midwestern University complies with the SmokeFree Arizona Act (A.R.S. 36601.01 and the Smoke Free Illinois Act 410 ILCS 82/. Midwestern University complies with the Illinois Equal Pay Act of 2003 and Arizona Equal Pay Acts.

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Required Experience:

IC