Technical Program Manager Forward Deployed Engineering
Technical Program Manager Forward Deployed Engineering
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Job Description
About the Team
Over the past year we have experienced a significant increase in demand for OpenAIs handson technical expertise to translate abstract ideas into production applications. Weve established a Forward Deployed Engineering (FDE) team who will work closely with our most strategic customers to deeply understand their use cases and design build and implement products for them. As one of the founding Technical Program Managers (TPM) on this team you will partner with FDE to run complex multiteam projects. You will help deploy solutions on customer infrastructure for the worlds most influential businesses driving real business impact through our newest models and our own innovations in technical delivery
About the Role
We are looking for technical program managers to drive largescale technical programs that support OpenAIs most strategic customers. As a TPM you will work closely with Forward Deployed Engineers (FDE) to manage programs that deliver real customer impact ensuring projects are wellscoped effectively executed drive customer outcomes and aligned with OpenAIs goals. You will partner with researchers partner leads and FDE to initiate projects define ambitious goals and milestones and coordinate across multiple teams. You will also work closely with customers and other internal stakeholders such as Applied Product and Engineering to drive initiatives forward.
This role is based in London UK. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role you will:
Embed deeply with strategic customers to understand their business challenges design solutions and scope technical requirements in detail.
Successfully deliver highprofile complex technical projects against tight deadlines managing dependencies across multiple teams.
Effectively partner with FDE research/applied teams internal/external partners and leadership communicating progress status and risk effectively to all stakeholders.
Increase structure in logistical processes throughout the entire lifecycle of development creating technical roadmaps with milestones and coordinating across teams to deliver them at all stages.
Design and implement simple scalable processes that solve complex problems adapting program management frameworks and using KPIs to achieve goals.
Contribute to internal knowledge bases codifying best practices and sharing insights gained from customer engagements to scale the Forward Deployed Engineering and Technical Program Management functions.
Youll thrive in this role if you:
Have 7 years experience as a Technical Program Manager or similar role managing complex technical programs at a large scale. Experience working with strategic customers and partners is valued.
Are willing to travel up to 50 and work onsite with customers to build strong relationships and deeply understand their needs.
Strong track of in delivering ambitious goals on complex crossfunctional projects.
Interest in AI/ML and willingness to immerse yourself in your teams knowledge domain.
Exceptional analytical and problemsolving skills with the ability to identify risks and develop effective mitigation strategies.
Excellent communication and interpersonal skills with the ability to collaborate effectively with stakeholders at all levels.
Have a bias for action and willingness to work iteratively with your customers to deliver the right solution that solves their problem.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that generalpurpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core and to achieve our mission we must encompass and value the many different perspectives voices and experiences that form the full spectrum of humanity.
We are an equal opportunity employer and do not discriminate on the basis of race religion national origin gender sexual orientation age veteran status disability or any other legally protected status.
OpenAI Affirmative Action and Equal Employment Opportunity Policy Statement
For US Based Candidates: Pursuant to the San Francisco Fair Chance Ordinance we will consider qualified applicants with arrest and conviction records.
We are committed to providing reasonable accommodations to applicants with disabilities and requests can be made via thislink.
OpenAI Global Applicant Privacy Policy
At OpenAI we believe artificial intelligence has the potential to help people solve immense global challenges and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Required Experience:
Manager
Employment Type
Full-Time
