Branch Financial Manager
Branch Financial Manager
Posted on :
27-04-2025
Employer Active
1 Vacancy
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Job Description
Description
Qualifications
Work Location:1041 N 75th Ave Phoenix AZ 85043
POSITION SUMMARY
A Branch Financial Managers responsibility is to lead administrative processes of the branch (branches) that support operational efficiency effectiveness customer satisfaction and profitability. Coach and develop a team of administrative professionals. Support the district financial manager by providing a crossfunctional branch perspective that contributes to district performance and profitability.
The Branch Financial Manager oversees the maintenance coordinator and/or operations coordinators to assure the location aligns business objectives and customers demands. A branch provides an ideal environment for learning operational dynamics business fundamentals and garnering experience in improving processes and business performance.
KEY RESPONSIBILITIES
LEADERSHIP OF MAINTENANCE AND OPERATIONS COORDINATOR ROLES
Lead and develop teamthrough hiringtraining performance reviews and continuous support and associate development.
Develop andsustain consistent processes viacross trainingthat drive process effectiveness and profitability.
Reward and recognize team; create an atmosphere of teamworkandcamaraderie
Periodically assess branchstaffing requirements with DFM.
BRANCH ANALYTICS
Perform branch level analyses and reviews in areas such as P&L contribution report aged trial balance and other areas. Investigate and recommend solutions and/or guidance to issues posing a risk to the drivers of profitability.
Knowledge of assigned branchs operation and its customer is dependent upon a combination of curiosity and healthy skepticism seek an understanding of a branchs customer and operation by asking other branch associates what they see as they do their work.
Use systems such as ServiceNet or AS400 to understand the operational dynamics for problem solving and process improvement.
Collaborate with BSM / BRM and District leadership to drive crossfunctional collaboration to improve branch operations in service of the overall district.
FINANCIAL OPERATIONS
Improve and sustain a broad range of customer facing and internal branch operational financial and administrative processes. Leadership is required for setting expectations to meet desired assigned branches objectives and customer satisfaction goals.
Lead customer facing processes such as Billing receivables management aimed at mitigating bad debt timely vehicle in/out service and problem resolution. Ensure Tax and legal compliance for branch operations. (e.g. billed rates fuel tax licenses and registrations)
Utilize additional reports to supplement and further detail findings identified through P&L review etc.:theopen RA report receivables credit assessment e.g. risk vs. rewardbilledratesfuelfueltax compliance accident reporting physical inventory solutions to review with DFM; proceed with action plan.
PROCESS EFFECTIVENESS
Lead initiative implementation at the branch level provide consistent and adherence to process guidelines.
Collaborate with key stakeholders such as corporate Finance and Operations teams (e.g. centralized parts ordering PM scheduling and other functions) that optimize local field and centralized corporate operations.
Supervise the effectiveness of branch maintenance processes including: Parts tires and fuel inventories. Provide oversight for vehicle Security processes asset inventory cash drawer management and associate health and safety processes (e.g. COVID19 health and safety precaution)
Learn how systems from Service Net to the AS400 connect for understanding the operations dynamics for problem solving and process improvement
Perform Location Operations Reviews with maintenance rental and service & admin support to improve and sustain branch performance.
CUSTOMER SERVICE & SUPPORT
Grow organizational capability and a shared responsibility for leadership integrity and customercentered performance.
BUSINESS PLANNING
Oversight of branch level business planning process and support of district business planning completion as outlined by DM and DFM.
Continuous review of plan vs. actual at branch level throughout the year to provide guidance and analytics.
OTHER RESPONSIBILITIES
Projects and tasks as assigned by District Manager and District Financial Manager.
Qualifications
QUALIFICATIONS
High school diploma or equivalent required Bachelors degree (Finance or Business concentration) preferred
Interpersonal and relationship building skills with an ability to lead and develop branch teams.
Competent written and verbal communication skills with an ability to present branch problems causes and a time bound corrective action plans to DFM DM district and branch leadership.
2 years experience in customer service and operations experience
Agile and quick learner enjoys collaborative projects and continuous education
Advanced computer skills including Microsoft Word Excel Outlook and PowerPoint required
Profit and Loss (P&L) reporting experience highly preferred
Regular predictable full attendance is an essential function of the job
Willingness to travel as necessary work the required schedule work at the specific location required complete Penske employment application submit to a background investigation (to include past employment education and criminal history) and drug screening are required.
Physical Requirements:
The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
While performing the duties of this job the associate may be required to stand walk and sit. The associate is frequently required to use hands to touch handle and feel and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
Specific vision abilities required by this job include close vision distance vision peripheral vision depth perception and the ability to adjust focus.
Penske is an Equal Opportunity Employer.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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