Program Management Manager
Program Management Manager
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1 Vacancy
Job Description
Job Summary
To support our extraordinary teams who build great products and contribute to our growth were looking to add a/an Program Management Manager located in Austin TX.
Reporting to the Sr. Director Operations the Program Management Manager will be on charge to manager and oversee the endtoend product lifecycle for a manufacturing program ensuring that production quality safety and cost targets are met. The Program Manager is accountable for maintaining efficient manufacturing operations to meet internal and customer expectations. This role focuses on achieving high levels of forecast accuracy managing manufacturing costs and project timelines aligned with the overall manufacturing capacity for a customer program. This role requires a strategic leader who can effectively manage resources with crossfunctional teams optimize operational processes and drive continuous improvement initiatives to maximize customer satisfaction and manufacturing performance.
What a typical day looks like:
Interfacing with customers including solving customer problems building relationships and managing escalations.
Leading successfully small to mediumsized projects with crossfunctional teams from initiation to completion in a fastmoving environment.
Participating in project planning sessions and contributing to timelines and deliverables.
Participating in crossdepartmental teams to deliver projects or initiatives.
Facilitating meetings between different teams to ensure alignment.
Effectively presenting project updates to stakeholders and senior leaders.
Preparing reports or presentations summarizing project progress and outcomes.
Participating in lean initiatives.
Specific Responsibilities:
P&L Management / Financial Management / Cost Management: Responsible for delivering the manufacturing cost committed to the forecast. Monitor financial performance report on Manufacturing cost FCST variances and drive actions for improvement.
Team Leadership / CFT Owner: Lead crossfunctional teams (CFT) coordinating efforts across different departments.
Project Planning and Procurement Oversee the planning and delivery ensuring they are completed on time and within Manufacturing cost FCST. Define and manage project scope goals timelines and deliverables.
Customer Relationship Management / Customer Communication: Act as customers Program/Site representative ensuring their needs are met. Supports customer vistits. Regular updates to inform customers of project status challenges and successes. Site score / Quality Score / Delivery Score.
KPI Tracking / Operational Excellence: Monitor and report on key performance indicators (KPIs) related to customer satisfaction OTD quality Accounts Receivable (AR) and financial performance.
Risk Management: Identify potential risks to the project and implement strategies to mitigate them.
Contract Compliance / Management: Ensure all services and activities performed by the site follow the contract and agreements. Ensure compliance with contract terms (set by the commercial team) and manage contractual obligations all the non contractual situations must be escalated to GAMs (proposal).
Scope / Change Management: Manage changes in project scope schedule and resources effectively. Manage Engineering Change Orders (ECOs) and Product Change Notifications (PCNs) in accordance with customer requirements. Ensure changes to scope are clear. Address any impact from the change request that needs to be adequately solved by the commercial team.
Forecast Management: Acknowledge input from demand forecasts and ensure alignment with production capacities (man machine materials). Supports the development of accurate forecast and demand plans.
Claims Management: Variance Management Tracking identifies possible claims and recoveries and addresses them with the commercial team for timely resolution.
Inventory Management: Oversee inventory levels to ensure adequate supply for production at Site level.
Quality Assurance: Ensure that project deliverables meet quality standards and customer expectations.
Reporting and Documentation: Provide regular updates and comprehensive documentation of program activities.
Continuous Improvement: Drive initiatives for process improvements and operational efficiencies.
ESG and Sustainability Customer requirements: Implement customer requirements as agreed & vetted by Commercial Teams.
The experience were looking to add to our team
7 years experience
Bachelors degree
Customer relationship management
Negotiation skills
People management
Experience with contract
P&L Management
Ability to interface and communicate with different levels of the organization
Strong communication skills and collaborated
Here are a few of our preferred experiences:
Knowledge of the MS Office (Excel power point)
Presentation skill
Experience with LEAN manufacturing
Understanding of PCBA and Systems manufacturing
PF38
#LIPF1
What youll receive for the great work you provide:
- Full range of medical dental and vision plans
- Life Insurance
- Shortterm and Longterm Disability
- Matching 401(k) Contributions
- Vacation and Paid Sick Time
- Tuition Reimbursement
Job Category
OperationsIs Sponsorship Available
NoFlex is an Equal Opportunity Employer and employment selection decisions are based on merit qualifications and abilities. We do not discriminate based on: age race religion color sex national origin marital status sexual orientation gender identity veteran status disability pregnancy status or any other status protected by law. Were happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email and well discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex you must complete the application process first).Required Experience:
Manager
Employment Type
Full-Time
