FocusKPI is looking for an
HR/People Operations Specialistto join one of our clients a hightech SaaS company.
Work Location:Remote anywhere in the US
Duration:67 months contract
Pay Range:$20/hr to $25/hr
Responsibilities:- Communicate updates recent policy changes and guidelines on U.S. immigration to employees HR and management
- Serve as the main point of contact for global mobility Tier 1 matters within the case management system ServiceNow
- Provide daytoday coordination with crossfunctional stakeholders (e.g. HRBPs Recruiting etc. and quality assurance for global mobility programs and tasks anticipating escalating and resolving issues and related matters as necessary
- Act as the main point of contact for the clients team throughout their immigration and relocation lifecycles and ensure an excellent employee experience at each stage of the process
- Be responsible for endtoend case management and monitoring of domestic mobility cases within ServiceNow
- Work closely with external immigration counsel to ensure adherence to compliance service level standards and communication protocol
- Provide ad hoc support for general HR Operations and HR Compliance
Qualifications:- BA/BS degree or equivalent practical experience
- 2 years of experience in an HR Operations role
- Demonstrate success working in a highvolume and fastpaced environment
- Experience with ServiceNow Workday and Greenhouse
- Immigration/external vendor management
- Experience as a paralegal or case manager in an immigration law firm environment is a plus
- Excellent written and verbal communication skills with a passion for exceptional customer experience
- Attention to detail and organization; able to balance multiple projects and deliver on SLAs on a daily basis
- Microsoft Office Suite & Google Suite proficiency (PowerPoint Word Excel Gmail Google Sheets Calendar etc)
- Strong interpersonal teamwork and organizational skills
- Strong problemsolving skills with impeccable multitasking abilities
- Detailoriented with the ability to efficiently troubleshoot and manage complex situations
- US immigration experience preferred
Thank you!
FocusKPI Hiring Team
Founded in 2010 FocusKPI Inc. (FocusKPI) is a data science and technology firm specializing in predictive analytics practice and methodologies. FocusKPI is a US company headquartered in Silicon Valley California with an East Coast office in Boston Massachusetts.
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Required Experience:
Manager