Practice Manager
Practice Manager
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Job Description
Description
Wellpets Kallangur Where Happy Pets Begin with Good Health
At Wellpets weve been proudly delivering expert compassionate veterinary care since 1995. True to our name were dedicated not only to treating illness but to keeping our patients healthy and thriving all year round.
Our team brings passion and skill across a wide range of veterinary servicesfrom medicine and surgery to dental care weight management and behavioural advice.
We are pleased to announce a new opportunity for a Fulltime Practice Manager for this popular local practiceworkingwith anexperienced and passionate team of vets nurses and established client base.
Benefits of Joining Us:
Competitive hourly rate and benefits package.
Supportive and collaborative team environment.
Access to training centres online courses and dedicated nurse programs.
Opportunities for career growth and development.
Flexible working hours to suit your lifestyle.
Staff discounts including Health and Wellbeing benefits
Employee Referral Bonus
Paid parental leave and return to work bonus
About The Role
The success of thepractice manageris driven bytheir ability to coordinate the business people operations and services of the ideal candidate will thrive onmanaging a busy clinical setting which involves:
Overseeingall operational and people matters within the clinic and is responsible for communications procedures and business services.
Leadingon all employee matters including recruitmentworkforce planningrostershealth andwellbeingrecognition awardspeople performancetraining and development.
Being highlyengaged in customer experience and client loyalty activitiesclinic service streamsmarketing digital servicessocial mediacomplaintresolution and compliments.
Managingthe financial performance of the clinicstock controlprocurementaccounts budgets and profit and loss.
Leadingon work health and safety compliance facilities and maintenance assets and equipment as well as cleaning and presentation standards.
Workingclosely with the Clinical Leadersto uphold industry standards and innovation clinical governance and strategic direction and decisions of the clinic.
Workingclosely with the Regional Manager tochampion changeimproveclinic performance drive client engagementandcreate high performing service environments.
Leadingon company initiatives projects and technology.
Bringinga transparentleadership style focused on collaboration andengagement.
About You
Atleast2years in apracticeleadershipor head nurserolein a veterinary or animal related field
Be committed to high standards ofservice excellenceand clinical care
Experience with practice management systemsorappointment book management skillsand are computer confident
Have strong problem solving decision making and organisational skills
Good understanding of people and employment obligations
Good knowledge of workplace health and safety regulations
Experience or interest in change champion and project management
Agenuine warm and supportive stylethat enjoys caring for people who care for animals.
If youre looking to make a real impact in a vibrant rewarding clinic wed love to hear from you. Apply now to become part of our amazing team at Wellpets Kallangur.
We cant wait to meet you!
Required Experience:
Manager
Employment Type
Full-Time
