Technical Writer II
Technical Writer II
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Job Description
At F5 we strive to bring a better digital world to life. Our teams empower organizations across the globe to create secure and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity from protecting consumers from fraud to enabling companies to focus on innovation.
Everything we do centers around people. That means we obsess over how to make the lives of our customers and their customers better. And it means we prioritize a diverse F5 community where each individual can thrive.
F5 optimizes secures and manages applications across multicloud environments offering SaaSbased solutions for enhanced performance and security. As a Technical Content Creator for web based technical knowledge platform you will craft engaging and informative content that enhances the understanding and usability of F5s multicloud solutions. Your job is to work with technical experts to make clear simple and easytouse materials that help improve protect and manage applications. By ensuring content is accessible and relevant you will play a crucial role in empowering users and driving the success of F5s SaaSbased offerings.
Qualifications
- Experience in crafting technical documentation for SaaS solutions particularly in networking application security and application management
- Understanding of Document as Code methodologies and their application in technical writing
- Proficiency in using GitLab for version control and collaboration on technical documents
- Skilled in editing and formatting documents using Markdown
- Ability to create and integrate multimedia elements such as images and videos to enhance the clarity and engagement of technical content
- Strong analytical and problemsolving skills to accurately convey complex technical information
- Excellent written and verbal communication skills to collaborate effectively with crossfunctional teams
- Experience with multicloud environments and the ability to explain related concepts to a technical audience
- Commitment to maintaining high standards of accuracy and consistency in all technical content produced
- Adaptability to work in a fastpaced environment and manage multiple projects simultaneously
Responsibilities
- Develop and maintain highquality technical content for F5s webbased knowledge platform focusing on application optimization security and management in multicloud environments
- Create detailed stepbystep guides tutorials and howto articles to assist users in effectively utilizing F5s SaaSbased solutions
- Collaborate with product managers engineers and customer support teams to ensure content accuracy and relevance to user needs
- Research and stay updated on the latest trends technologies and best practices in application delivery cloud computing and cybersecurity to inform content creation
- Produce engaging and userfriendly content including videos infographics and interactive elements to improve user understanding and engagement
- Conduct regular content audits and updates to ensure all information remains current and aligned with F5s product offerings and market changes
- Optimize content for search engines (SEO) to improve visibility and accessibility for F5s target audience
- Collect and analyze user feedback to identify areas for content improvement and to guide the development of new content
- Participate in the planning and of content marketing campaigns to promote F5s technical resources and solutions
- Support the creation of technical documentation such as user manuals API references and release notes to complement the webbased knowledge platform
The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However the description may not be allinclusive and responsibilities and requirements are subject to change.
Please note that F5 only contacts candidates through F5 email address (ending with @ or auto email notification from Workday (ending with or @.
Equal Employment Opportunity
It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race religion color national origin sex sexual orientation gender identity or expression age sensory physical or mental disability marital status veteran or military status genetic information or any other classification protected by applicable local state or federal laws. This policy applies to all aspects of employment including but not limited to hiring job assignment compensation promotion benefits training discipline and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting .
Employment Type
Full-Time
