Integration Center Associate
Integration Center Associate
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$ 50700 - 83600
1 Vacancy
Job Description
We are the leading provider of professional services to the middle market globally our purpose is to instill confidence in a world of change empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled culture and talent experience and our ability to be compelling to our clients. Youll find an environment that inspires and empowers you to thrive both personally and professionally. Theres no one like you and thats why theres nowhere like RSM.
Job Overview:
Join RSMs Integration Center as an Integration Center Associate where youll play a critical role in provisioning troubleshooting and managing laptops and desktops to support our consulting services. We seek a proactive punctual and collaborative individual with a passion for learning and adapting in a dynamic fastpaced environment. This role focuses on Microsoft 365 (M365)Intune Autopilotconfigurations Windows operating systems and macOS ensuring seamless technology solutions for our clients and teams.
Key Responsibilities:
Device Provisioning: Configure image and deploy laptops and desktops to meet client and internal specifications ensuring timely accurate setups withinMicrosoft Intune Autopilotenvironments Windows operating systems and macOS.
Troubleshooting: Diagnose and resolve hardware software and network connectivity issues on laptops and desktops. Address Microsoft Intune Autopilot applicationspecific challenges Windows OS issues (e.g. system updates driver conflicts) and macOSrelated problems to minimize downtime.
Device Storage and Inventory: Maintain organized device storage track inventory accurately and ensure secure equipment handling.
Documentation: Clearly document troubleshooting steps provisioning processes and inventory updates includingMicrosoft Intune Autopilotconfigurations Windows OS settings and macOS configurations for transparency and efficiency.
Collaboration: Partner with team members and crossfunctional departments to meet enduser needs and support project requirements within Microsoft Intune Autopilot Windows and macOS environments.
Continuous Learning: Stay current on emerging technologies tools and processes particularly Microsoft Intune Autopilot updates Windows OS advancements and macOS releases to enhance technical expertise and service quality.
Qualifications:
Experience in IT support desktop/laptop provisioning or a related technical role.
Strong knowledge of Windows operating systems (e.g. Windows 10/11 macOS (e.g. Ventura Sonoma) Microsoft 365 environments (specifically: Microsoft Intune Autopilot and EntraID hardware components and basic networking.
Familiarity with device imaging formatting Microsoft Intune navigation and ticketing systems is a plus.
Exceptional punctuality and time management skills to meet deadlines and schedules.
Proven ability to thrive in a collaborative teamoriented environment.
Eagerness to learn new technologies including Microsoft Intune Autopilot features Windows OS updates and macOS advancements and adapt to evolving IT practices.
Strong problemsolving skills with keen attention to detail.
Ability to lift and move equipment (up to 50 lbs as needed.
Preferred Attributes:
Positive attitude and excellent communication skills for effective interactions with team members and endusers.
Proactive mindset to identify and resolve potential issues such as Microsoft Intune Autopilot application challenges Windows OS errors and macOS compatibility concerns before they escalate.
Dedication to maintaining a clean organized and efficient Integration Center workspace.
At RSM we offer a competitive benefits and compensation package for all our offer flexibility in your schedule empowering you to balance lifes demands while also maintaining your ability to serve more about our total rewards at applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past current or prospective service in the US uniformed service; US Military/Veteran status; predisposing genetic characteristics or any other characteristic protected under applicable federal state or local law.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership.RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application interview or otherwise participate in the recruiting process please call us ator send us an email at .
RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F1 visa holders). If you are a recent U.S. college / university graduate possessing 12 years of progressive and relevant work experience in a same or similar role to the one for which you are applying excluding internships you may be eligible for hire as an experienced associate.
RSM will consider for employment qualified applicants with arrest or conviction records in accordance with the requirements of applicable law including but not limited to the California Fair Chance Act the Los Angeles Fair Chance Initiative for Hiring Ordinance the Los Angeles County Fair Chance Ordinance for Employers and the San Francisco Fair Chance Ordinance. For additional information regarding RSMs background check process including information about job duties that necessitate the use of one or more types of background checks click here.
At RSM an employees pay at any point in their career is intended to reflect their experiences performance and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including but not limited to education skills work experience certifications location etc. As such pay for the successful candidate(s) could fall anywhere within the stated range.
Compensation Range: $50700 $83600Individualsselected for this role will be eligible for a discretionary bonus based on firm and individual performance.
Required Experience:
IC
Employment Type
Full-Time
