drjobs Senior De-Risking Program Manager Seller Trust

Senior De-Risking Program Manager Seller Trust

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1 Vacancy
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Job Location drjobs

Seattle - USA

Yearly Salary drjobs

$ 104100 - 185000

Vacancy

1 Vacancy

Job Description

Amazon strives to be Earths most customercentric company where people can find and discover virtually anything they want to buy online. Sellers are a critical part of Amazons ecosystem to deliver on our vision of offering the Earths largest selection and lowest prices. Over 2 million Sellers sell on Amazon Marketplace and we obsess over providing world class support to them.

Across stores an unprecedented wave of legislations started impacting our selling partner experience constraining selection and jeopardizing growth. To address this we are seeking a diligent and experienced Derisking Program Manager to join our team and support with the implementation of the Three Lines of Defense 3LoD) process specifically tailored to address account and product compliance regulations impacting our 3P business worldwide. As the Derisking Manager you will play a crucial role in identifying assessing and mitigating legal risks associated with one or more program level components ensuring compliance with regulatory requirements and helping derisk sellers by working across stakeholders to build awesome seller experience which requires least amount of effort for sellers. This is a unique opportunity to manage a product and program setup that has multibilliondollar impact for Amazon. The candidate should have strong communication skills to work closely with stakeholders across multiple stores and functions. This is a high visibility role across WW Director and VP groups at Amazon and will own the VP level goal to deliver seller GMS derisking at 95 preenforcement.

In this role you will:
Initiate define plan and manage the roll out of the program features and enhancements required to derisking process and tools based on requirements across legislations in the account and product compliance space
Own creation and alignment of seller enforcement strategy for highimpact regulations across legal policy programs 3P & CT (Customer Trust) leadership stakeholders
Work with global account management teams to drive seller outreach and derisking goals
Own weekly and monthly reporting on the state of the initiatives you own. Utilize metrics to deepdive into issues shape risk appetite of leadership & and uncover businessdriving trends and patterns
Manage engagement with multiple stakeholders in US China and EU including Tax Legal Operations Tech Compliance Customer Trust Policy programs and FBA.

Key job responsibilities
1. Align on enforcement strategy with Director & above) leadership Enforcement action type tool RACI matrix etc.
2. Launch & track key controls Impact to Strategic Sellers/HVL/AHA PRE reason code setup classification audits etc.
3. Onboarding to deliver standard seller experience through Account health dashboard account health rating communications
4. Deploy all derisking channels 8 tracking derisking weekly leadership reporting monthly goal reporting

A day in the life
Be the Voice of Seller as teams across Amazon plan implementation of new regulations Present & negotiate on enforcement strategy on sellers behalf Partner with teams to implement derisking channels across regulations Track rate of derisking for each regulation at channel/seller/store level Dive deep on seller feedback on Amazons pre & post enforcement experience and drive process program technology improvements.

About the team
The Selling Partner Trust & Account Compliance team strives to ensure that sellers feel confident in growing their business with Amazon. We do this by reducing unnecessary or excessive disruptions to sellers businesses and improving transparency into our actions. We value individual expression respect different opinions and work together to create a culture where each of us is able to contribute fully. Our unique backgrounds and perspectives strengthen our ability to achieve Amazons mission of being Earths most customercentric company.

5 years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy end to end delivery and communicating results to senior leadership
5 years of managing stakeholders in crossfunctional project experience

2 years of driving process improvements experience
Masters degree or MBA in business operations human resources adult education organizational development instructional design or related field
5 years of regulatory and risk management experience
Strong communication skills to work closely with stakeholders across multiple stores and functions selfstarter comfortable with ambiguity strong attention to detail and ability to work in a fastpaced landscape exert influence without authority

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104100/year in our lowest geographic market up to $185000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit
This position will remain posted until filled. Applicants should apply via our internal or external career site.


Required Experience:

Manager

Employment Type

Full-Time

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