Employee Experience Generalist

If you are ready to join a company that truly cares about its employees our members and our community then you have come to the right place!

Summary of Role:

The Employee Experience (EX) Generalist partners closely with Employee Experience (EX) colleagues and is an integral part of the EX Business Partner and Employee Relations team. In this role you will partner and provide support to the VP of Culture and Employee Experience as well as the EX Business Partners and Employee Relations Manager. In this role you will provide comprehensive HR support to Broadviews employees proactively identify and resolve employee matters and promote a positive organizational culture. This position will be located onsite at our Headquarters with potential to work a hybrid arrangement.

Essential Job Functions/Responsibilities:

• Provide support to the EX Business Partner and Employee Relations team on various administrative duties.

• Act as a trusted advisor to ensure that peoplerelated initiatives support the overall objectives of the organization.

• Leverage HR analytics to identify trends and areas of opportunity and develop actionable plans.

• Build strong relationships with Employee Experience (EX) colleagues as well as employees and frontline leaders.

• Provide guidance and support on HRrelated matters to ensure effective leadership and team performance.

• In partnership with the EXBP and ER Manager provide expert advice and support to managers and employees on various employee issues including mediating and resolving employee conflicts and performance issues fairly and effectively.

• Collaborate with Talent Development to implement training programs that address skill gaps and promote career advancement.

• Ensure compliance with employment laws regulations and Broadview policies and procedures.

• Track performance management initiatives to ensure compliance with the annual process and deadlines. Conduct exit and stay interviews when appropriate providing detailed reports to the team.

• Collaborate with the Talent Acquisition team on recruitment efforts for assigned departments and participate in candidate interviews.

• Partner with Employee Relations by conducting investigation intake sessions and making recommendations.

• Maintain an ongoing knowledge of legislation impacting HR activities; identifies compliance gaps within HR functionality and recommends remedial actions as appropriate.

• Participate on special projects and assignments based on business needs.

Minimum Job Qualifications:

• Bachelors Degree in Business Human Resources or related area orequivalent combination of education and work experience.

• Minimum of three 3 years of experience in HR.

• Strong interpersonal skills and the ability to interface with all levels within the organization.

• Strong coaching and mediation skills and experience coaching both staff and managers.

• The ability to earn trust to influence and inspire behavior toward a collaborative outcome; develop strong trusting relationships to gain support and achieve results.

• Experience with public speaking including delivering presentations and training required.

• Proficiency in Microsoft Office including Word Excel Outlook and PowerPoint as well as HR Technology products (HRIS ATS databases payroll solutions) required.

• Demonstrated ability to work collaboratively with multiple partners to positively affect outcomes at the team organization and employee level.

• Demonstrated ability to work with and maintain confidential communication (oral written auditory) and interpersonal skills.

• Strong organizational skills and attention to detail.

• Good problemsolving ability.

• Ability to travel to branches and corporate office locations.

Starting Compensation: $65990$80838 annually plus a competitive benefits package.

Bilingual individuals who are fluent in a second language in addition to English are highly encouraged to apply.

We are an equal opportunity employer. We do not discriminate on the basis of race creed color national origin religion sex age veteran status disability genetic information gender identity or any other protected class.

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