Senior Technical Program Manager
Senior Technical Program Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Our Opportunity:
At Chewy our mission is to be the most trusted and convenient destination for pet parents and partners everywhere! As a Fortune 500 industry leader we continue to innovate and expand our technology! We are hiring an Sr. Technical Program Manager for our Storefront team in multiple locations.
This position will lead multiple Storefront teams responsible for supporting our Chewy Storefront experience. In this high impact role you will be responsible for coordinating and delivering large projects which span multiple organizations while communicating status and unblocking collaborators. This entails collaborating on product definition owning roadmap planning across orgs identifying interdependencies between concurrent projects to prevent downstream problems providing critical issue management and making tradeoffs becoming a domain expert on the underlying technologies which power Chewys services building highly efficient mechanisms and process improvements and driving alignment at the senior leadership level.
What Youll Do:
- Define and complete strategic programs including technology implementations process improvements and operational scaling initiatives.
- Scope plan and manage multiple programs across teams ensuring alignment with business objectives and technology roadmaps.
- Develop project plans milestones and risk mitigation strategies for key initiatives.
- Monitor and mitigate risks ensuring visibility through effective status reporting and critical issue mechanisms.
- Optimize technical processes identifying efficiencies and defining standard methodologies for project management and .
- Drive datadriven decisionmaking by implementing critical metrics reporting mechanisms and performance tracking for ongoing initiatives.
- Lead crossteam coordination to ensure the timely delivery of infrastructure software and operational projects.
- Evaluate and implement standard processes for technology and business program management.
- Coordinate with business collaborators to ensure the team is meeting the evolving needs of the business.
- Work with engineering teams to resolve bottlenecks and deliver system solutions.
- Review and report on progress for initiatives/projects managing risks and developing contingency plans.
- Analyze customer needs across teams identifying commonalities and collaborating with engineers to build tools that address these needs.
What Youll Need:
- 7 years of experience in technical program management or IT program leadership
- Bachelors degree in Computer Science Operations Management Business Administration or a related technical field
- Experience managing largescale programs within technology operations logistics or infrastructure
- Strong project management skills including experience with Agile Kanban or Waterfall methodologies
- Expertise in IT infrastructure network deployment and technology lifecycle management
- Excellent crossfunctional leadership skills to drive alignment across engineering product and business teams
- Strong analytical skills including the ability to use data to drive decisionmaking and measure program success
- Outstanding communication and organizational skills to manage multiple initiatives and partner relationships
- Experience leading risk assessment and mitigation strategies for complex technology deployments
Bonus:
- MBA or advanced degree in a related technical field
- Six Sigma PMP or Agile certification
- Previous experience with ecommerce program management Comfort working with large and complex data sets and presenting findings to senior leadership in a concise and actionable manner
- Experience communicating (written and verbal) with technical and nontechnical stakeholders at all levels across multiple business units
Required Experience:
Manager
Employment Type
Full Time
