Client Service Representative- Veterinary Experience is REQUIRED
Client Service Representative- Veterinary Experience is REQUIRED
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Job Description
Radford Animal Hospital Fairlawn VA
FullTime or PartTime Starting at $13.00/hour commensurate with experience
About Us
At Radford Animal Hospital were more than just a veterinary clinicwere a locally owned familyrun practice that has proudly served the Fairlawn and Radford communities for decades. Our mission is to provide the highest standard of care to our patients while building genuine longlasting relationships with our clients. We believe that great veterinary care begins with a dedicated compassionate and professional teamand that includes you!
Our team is supportive collaborative and motivated by a shared passion for helping animals live happy healthy lives. We strive to create a workplace where team members feel valued supported and proud of the work they do every day. If youre someone who wants to make a difference build relationships and work in a positive environment wed love to hear from you.
Position Overview
We are currently seeking a Client Service Representative (CSR) to join our front desk team. The CSR is often the first and last point of contact for our clients and plays a vital role in creating a warm and professional experience from the moment they walk in the door or call on the phone.
This role requires excellent communication skills strong attention to detail and a love for both people and pets. If youre reliable friendly and thrive in a fastpaced setting this could be the perfect role for you.
Key Responsibilities
Greet clients and patients warmly upon arrival
Schedule appointments confirm visits and manage the clinic calendar
Answer multiline phones and respond to client inquiries professionally and efficiently
Check clients and patients in and out while managing accurate payment transactions
Maintain detailed and accurate patient records using veterinary software
Collaborate with the veterinary team to ensure smooth client flow and excellent care
Help ensure cleanliness and organization of the front office and lobby area
Provide emotional support to clients and maintain confidentiality at all times
What Were Looking For
Previous veterinary front desk or client service experience preferred
Excellent interpersonal and customer service skills
Ability to stay calm and friendly in highstress or emotionally sensitive situations
Organized detailoriented and able to multitask in a busy environment
Punctual trustworthy and dependable
Proficient in basic computer use and comfortable learning new systems
Passionate about animal care and team collaboration
What We Offer
Competitive hourly pay starting at $13.00/hour and up based on experience
Flexible scheduling options (fulltime or parttime)
Great benefits package for fulltime team members
Onthejob training and opportunities for growth
A positive teamcentered culture where your work is appreciated
A workplace that aligns with strong core values like respect responsibility professionalism and empathy
The chance to be part of a missiondriven team that loves its clients patients and people
How to Apply
Wed love to meet you! Please apply by:
Visiting our hospital in person to fill out an application:
7367 Lee Hwy Fairlawn VA
Please no phone calls.
Radford Animal Hospital is an Equal Opportunity Employer and maintains a DrugFree Workplace. We are committed to creating a welcoming inclusive and growthoriented environment for all team members.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
