25-068 Program Office Manager ERP EAM Implementation
25-068 Program Office Manager ERP EAM Implementation
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Job Description
Job Description
Resume Due Date:Wednesday April 30 2025
Number of Vacancies: 1
Level: MP5
Hourly Rate: $85 $100/hour
Duration: 12 Months
Hours: 35
Location: 700 University Avenue (Hybrid 2 days remote)
Job Overview
The Program Office Manager will play a critical role in supporting the effective management and of an ERP (Enterprise Resource Planning) and EAM (Enterprise Asset Management) system implementation across multiple business functions. This role is responsible for ensuring that the program runs smoothly tracking project milestones managing resources and providing strategic oversight to help drive the success of the program.
The Program Office Manager will work closely with the Program Director project managers and crossfunctional teams to ensure timely delivery monitor risks maintain budget and resource tracking and oversee communication and reporting across all program stakeholders.
Key Responsibilities
- Program Oversight and Coordination
- Manage and coordinate daytoday activities for the Program Management Office (PMO) ensuring smooth of the ERP and EAM program.
- Ensure the program stays on track meets deadlines and aligns with the overall business objectives. Support the Program Director in maintaining program governance and highlevel decisionmaking processes. Planning and Resource Management
- Develop and maintain the overall program plan including timelines milestones and resource allocation.
- Track program resources (personnel budget tools) and make adjustments as needed to ensure program success. Work with Project Managers to track progress and assist with the identification of resource gaps.
- Program Monitoring and Reporting
- Prepare and manage regular program status reports dashboards and executive updates for key stakeholders.
- Facilitate monthly/quarterly program reviews and contribute to steering committee meetings and adhoc executive briefings. Monitor KPls deliverable timelines and project health flagging issues or delays early and ensuring corrective actions are taken. Risk and Issue Management
- Act as a central point for identifying assessing and managing program risks and issues. Work with project managers and teams to develop mitigation strategies for potential risks.
- Ensure the escalation of critical issues to the Program Director and senior leadership in a timely manner.
Change Control and Documentation
- Oversee the change management process ensuring all program changes are properly documented and communicated. Ensure that program documentation (project plans reports logs) is up to date and stored according to PMO standards. Maintain the RACI matrix ensuring clear roles and responsibilities are adhered to across the program.
- Stakeholder Communication and Engagement
- Foster strong relationships with stakeholders and ensure clear transparent communication regarding program status and changes.
- Assist in structuring workshops meetings and presentations with stakeholders ensuring alignment and engagement across the organization.
- Ensure alignment of the program with the needs and expectations of different business functions impacted by the ERP and EAM systems.
Process Improvement
- Continuously assess and recommend improvements in program management processes tools and methodologies.
- Provide coaching and guidance to program teams on PMO standards processes and best practices.
- Ensure alignment of program processes with companywide PMO methodologies and ERP/EAM best practices.
Qualifications
Education:
- Bachelors degree in Business Administration Information Technology Engineering or a related field. PMP (Project Management Professional) or similar project management certification preferred.
Experience:
- Minimum 57 years of experience in program or project management preferably within largescale ERP and/or EAM system implementations.
- Proven experience working with crossfunctional teams and managing complex multiphase projects.
- Experience in managing or coordinating programs with multiple stakeholders and business areas (e.g. Finance Operations Supply Chain HR).
Skills:
- Strong understanding of ERP and EAM systems and their integration with enterprise processes. Expertise in program/project management methodologies (e.g. Agile Waterfall Hybrid).
- Proficiency in PMO tools and software (e.g. Microsoft Project ADO). Exceptional organizational planning and resource management skills.
- Strong communication and interpersonal skills to effectively interact with senior leadership and crossfunctional teams.
Attributes:
- Detailoriented with the ability to see the bigger picture and manage across multiple workstreams. Strong problemsolving and criticalthinking abilities to address program challenges.
- Ability to work under pressure meet tight deadlines and manage multiple tasks simultaneously.
- High level of professionalism and integrity in all interactions.
Required Experience:
IC
Employment Type
Contract
