The role is responsible for leading North America (NA) Distribution operations for Amazon Robotics. This includes collaborating with 3PLs to drive daily operations and continuous improvement to yield world class results through globally consistent processes. Drive metrics driven performance and incremental process automation. The successful candidate will lead the NA Distribution team daily operations including process defect reporting escalations within 3PLs expediting critical material sets accurate inventory management and planning warehouse capacities.
Key job responsibilities
Responsible for oversight for all NA distribution operations: Receiving shipping inventory control cost and all related SLAs KPIs CIs.
Escalation point for NA Distribution team
Responsible for quality performance and capacity of contract logistics providers.
Support business cases for new distribution strategies.
Thought leader for cost efficiencies and frugality initiatives.
Drive operational excellence by developing and improving KPIs and SLAs.
Manage daily plan to exceed expectations for labor productivity inventory control and order accuracy. Achieve monthly budget targets.
Identify process improvements cost optimization and sustainability initiatives in collaboration with Robotics Supply Chain leadership.
Effectively manage and deliver projects within scope time budget and quality
Support RFPs contract negotiations rampups and ramp down of warehouses.
Prioritize projects and data flow improvements (eg. EDI) evaluate and set stakeholder expectations.
About the team
The Amazon Robotics Global Logistics team is responsible for the inbound and outbound worldwide deployment of Robotics warehouse solutions designed procured and produced by Amazon.
3 years of team management experience
3 years of program or project management experience
3 years of working cross functionally with tech and nontech teams experience
Masters degree
Quantitative and qualitative experience in Logistics/Supply Chain or Business experience
Experience with various warehouse models such as bonded free trade zone environments
Strong business and financial acumen with data extraction analytical and problemsolving skills; ability to work with large complex data sets and familiarity with statistics or other analytical techniques
5 years experience managing warehouse 3PL providers
5 years experience with Warehouse Management Systems (WMS)
Experience in data mining data management reporting and SQL queries
Experience implementing repeatable processes and driving automation or standardization
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit
for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.