Operations Control Room Shift Supervisor
Operations Control Room Shift Supervisor
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Job Description
Were partnering with a leading tech company to find an experienced and proactive Shift Supervisor to oversee control room operations and ensure seamless highquality service delivery. If youre organized peoplefocused and ready to lead from the front we want to hear from you!
Location: Onsite in Bogot
Employment Type: Fulltime
Benefits: Base salary private health insurance from day one growth opportunities
Key Responsibilities:
Foster strong relationships with internal teams & external stakeholders
Ensure compliance with all operational policies and procedures
Contribute to process improvements and operational growth
Manage team scheduling task assignment and break coverage
Guide support and coach your team to ensure peak performance
Conduct performance reviews and deliver constructive feedback
Promote open communication transparency and team engagement
Collaborate with other departments to drive operational excellence
What You Bring:
Fluency in English (C1 strong written and verbal communication
Minimum 1 year of experience in a similar field (live ops customer service digital entertainment etc.
Comfortable with computers and Microsoft Office tools
Previous team leadership or supervisory experience is a strong plus
Familiarity with industryspecific procedures and operational workflows
Whats in It for You:
Competitive salary
Private health insurance from day one
Join an international tech environment
Opportunities for career growth and development
Lead inspire and take control of your next career move! Apply now to become a vital part of a forwardthinking tech team in Bogot.
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Employment Type
Full Time
