Head of Operations
Head of Operations
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Job Description
About PNE:
Part of the CloserStill Media Group PNE is one of the UKs leading corporatehosted events businesses specialising in curated conferenceled networking events. Our focus is connecting forwardthinking senior leaders with innovative solution providers across Education Healthcare and the Public Sector. While rooted in the UK our influence spreads globally following our international debut in 2023.
About the role:
Our mission is to drive meaningful change drive innovation and elevate industries through worldclass events. As Head of Operations you play a critical role in ensuring our events set the benchmark for excellence. By leading our small but growing operations team managing logistics and driving supplier and venue relationships you guarantee seamless event delivery that meets the highest industry standards. Your focus on efficiency and quality will directly impact our reputation and attendee experience.
With a strategic approach to operational management this role will optimise processes uphold compliance and ensure internal stakeholders are aligned on key performance goals. Your leadership will be pivotal in delivering our worldclass events that not only run flawlessly but also create lasting value and impact for the sectors we serve.
What can you expect from the day to day
- Personally deliver a small number of events throughout the year
- Ensure high quality events within agreed budget and deadlines
- Project planning and scheduling
- Define and implement SLAs for both internal and external stakeholders
- Manage venue contracts negotiations and relationships
- Maintain high operational standards and quality control
- Track analyse and report on key performance metrics
- Collaborate with internal teams to align on event objectives
- Solve operational challenges efficiently and proactively
- Drive cost efficiency while maintaining exceptional delivery
- Oversee employee training related to onsite delivery
- Ensure compliance with onsite health and safety regulation
Success factors:
- Ability to lead and develop highperforming teams
- A flexible cando attitude in order to support the continued growth of PNE as a business
- Expertise in managing complex event logistics
- Strong negotiation and relationship management
- Deep understanding of onsite regulations and risk management
- Ability to streamline processes optimise resources and deliver high standards
- Skilled in aligning internal teams and reporting on key performance metrics
- Quick effective resolution of challenges under pressure
- Experience overseeing budgets contracts and cost control
- Commitment to precision and compliance throughout the department
- Ability to perform in a fastpaced highpressure environment
Partnership Network Events embrace diversity in all its forms and are committed to continuing to develop a diverse and inclusive environment that encourages collaboration and innovation.
We are an equal opportunity employer. All applicants will be considered for employment based on merit without attention to age ethnicity religion or beliefs sexual orientation gender identity family or parental status or disability status.
Employment Type
Full Time
