IT Project Coordinator
IT Project Coordinator
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Job Description
Position: Project Coordinator
Experience: 23yrs
Location: Malad Mumbai Client office
Requirement:
Educational background: Preferably in the fields of BBA / MBA
Preferably graduates from the IT background (BE/B Tech/ BCA)
Understanding of software development and web technologies tools like JIRA and confluence.
Good clientfacing and internal communication skills
Excellent written and verbal communication skills
Good organizational skills including attention to detail and multitasking skills
Added advantage prior experience in the banking domain.
Responsibilities:
Coordinate with internal resources for application integration discussions.
Ensuring efficient resolution of technical issues for our banking clients with a specific emphasis on MultiFactor Authentication integration efforts.
Diligent Followup with multiple stakeholders (internal and customers)
Maintaining project artifacts (JIRA dashboards) and ensuring deliverables are delivered on time.
Create and maintain comprehensive documentation using Confluence pages about the integration details with the help of technical teams.
Ensure integration calls are scheduled with the technical teams and integrating applications
Develop a detailed customization plan to track the progress of integrating applications until GoLive.
Report and escalate to management as needed
Manage cordial relationships with the client and all stakeholders
Contribute to account growth and client satisfaction
Skills
jira, confluence, Client Facing, MFA
Employment Type
Full Time
