Customer Service Assistant
Customer Service Assistant
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Description
Hype Tier is seeking a motivated and detailoriented Customer Service Assistant to join our team. The ideal candidate will provide support to customers by addressing inquiries resolving issues and ensuring a smooth and positive customer experience. You will play a key role in maintaining customer satisfaction and upholding the companys reputation for exceptional service.
Responsibilities
Respond to customer inquiries via phone email and inperson in a timely and professional manner
Resolve product or service problems by clarifying the customers issue and determining the best solution
Maintain accurate records of customer interactions and transactions
Collaborate with internal departments to ensure customer needs are met
Provide administrative support and follow up on pending issues
Assist in processing orders forms and requests
Maintain a positive and empathetic attitude toward customers at all times
Qualifications :
Qualifications
High school diploma or equivalent (Associates or Bachelors degree is a plus)
Proven experience in a customer service or administrative role
Excellent verbal and written communication skills
Strong problemsolving abilities and attention to detail
Proficiency in Microsoft Office Suite and basic computer skills
Ability to multitask and manage time efficiently
Friendly and professional demeanor
Additional Information :
Benefits
Competitive salary based on experience and performance
Opportunities for career growth and advancement
Skill development and training programs
Supportive team environment
Paid time off and holidays
Health and wellness support options
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
