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Position Summary & Purpose
The Compliance & Assurance Officer is responsible for carrying out assurance activities that will contribute to the achievement of Lendi Groups objectives strong risk management efficiency and continuous improvement. The role plays an important part in contributing to the achievement of Lendi Groups objectives strong risk management efficiency and continuous improvement. The role sits within the centralised Risk Compliance and Legal (CRL) team and will have exposure to the broader team and the ability to assist with various tasks within the CRL team.
Position Responsibilities
Complete investigations and assurance reviews which include call audits post settlement sales compliance reviews broker reviews and post settlement targeted file reviews.
Send realtime feedback to the appropriate audience (Sales Leader Sales Manager Franchisee Associate Team Leader CS Team Leader) regarding the results of the File Review conducted.
Work closely with crossfunctional teams to align compliance practices across departments and address any gaps.
Support the Compliance & Assurance Team Manager with preparing reports including insights and trends for relevant stakeholders in addition to outlining findings and recommendations on remedial actions.
Participate in the Calibration/RatetheRater sessions with the rest of the Sales Compliance Team to ensure alignment with the PostSettlement File Review Questionnaire.
Support the CRL team in the creation and finalisation of lender audit reviews ad hoc projects.
Maintain Lighthouse risk managementsystem which includes following up stakeholders for relevant data and updates on incidents issues KRIs and other matters.
Assist and follow up the business in the completion of supplier risk assessments.
Assist with ASIC reference checks for brokers.
Monitor/track the broker follow up review process.
Assist with administrative tasks related to the Broker Governance Panel.
Assist with tasks of the Legal team including the maintenance of the contract register.
Assist with the preparation and facilitation of internal or external audits ensuring all necessary documentation and processes are in place.
More generally provide support on ad hoc and project work of the CRL team.
Qualifications :
2 years experience in a Quality Assurance or Compliance Officer role
Proficiency in analysing trends and generating insights.
Strong verbal and written communication skills.
Ability to prioritise multiple tasks.
Ability to work with others and build good relationships.
Ability to identify gaps and ensure alignment in compliance processes
Ability to improve processes provide solutions and problemsolve (preferred).
Tertiary qualified in relevant discipline (preferred).
Familiarity of regulatory frameworks and compliance standards such as Best Interest Duty Responsible Lending ASIC and other relevant guidelines (preferred).
Additional Information :
Lendi Group teams operate across Australia and the Philippines. Were committed to creating a new era of seamless connection in property finance by changing the way Australians experience property lending for good.
Whats in store for you at Lendi
How to Flexifirst:
You must have a stable fixed internet connection (minimum 25mbps). An ample working space with office table and chair is also required. Lendi will provide you with your equipment such as a laptop extra monitor mouse keyboard headset & laptop riser.
Were committed to building a diverse and inclusive community for everyone at Lendi Group. Creating a culture that is representative of the world we live in makes us better people and our organisation gains tangible benefits. Ultimately this creates a melting pot of creativity.
#Lendigroup
Remote Work :
No
Employment Type :
Fulltime
Full-time