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The Senior Manager Infrastructure Delivery leads a highperforming team within IaaS Systems and Storage & Engineering (ISSE) to develop deploy and maintain cuttingedge infrastructure services. This role requires strong leadership innovation in process transformation and a strategic mindset focused on delivering quality costeffective IT infrastructure at scale in a complex enterprise environment. In addition the ideal candidate will champion Agile delivery methods cultivate new talent and leverage GenAI capabilities to continually evolve the organizations infrastructure strategy.
Key Responsibilities
Lead the delivery of infrastructure services including hardware Linux Windows hypervisors containers networking SAN storage cabling rack design and power provisioning in data centers.
Drive operational excellence by implementing innovative automated processes and procedures that reduce costs accelerate timelines and guarantee highquality deployments.
Collaborate with crossfunctional teams (Network Security Cloud
Procurement and others) to ensure endtoend delivery alignment while
identifying new service opportunities to expand the teams scope.
Serve as a trusted partner to stakeholders understanding their objectives and
recommending infrastructure solutions that address evolving business needs.
Oversee budget planning vendor relationships and procurement processes to
optimize resource utilization and cost efficiencies.
Implement Agile principles using Jira (or equivalent tools) to manage projects tasks backlogs and sprints for maximum transparency and team productivity.
Establish and maintain robust training and mentoring programs developing
future talent and instilling best practices in infrastructure delivery.
Integrate GenAI capabilities to support predictive analytics capacity planning
issue resolution and continuous improvement across infrastructure deployment processes.
Ensure compliance audit readiness and adherence to corporate policies
regulations and industry standards.
Leadership & Team Development
Provide visionary leadership with a focus on continuous improvement
fostering an environment of accountability and professional growth within the team.
Mentor and guide team members offering clear career progression paths and
upskilling opportunities in emerging technologies (containers cloud platforms automation tools etc..
Encourage a customerfirst mindset ensuring that daytoday operations and
strategic initiatives alike are aligned with internal and external customer satisfaction.
Champion the adoption of new technologies and best practices leading
transformation initiatives to keep the team at the forefront of infrastructure
innovation.
Experience incorporating artificial intelligence (e.g. GenAI) into infrastructure
or operational workflows.
Demonstrated success driving strategic initiatives that align with
organizational goals reduce complexity and enable scalability in rapidly
changing environments.
Certifications in Agile ITIL or relevant technical fields (e.g. VMware Red Hat
Cisco) are advantageous.
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
Qualifications :
Basic Qualifications
8 years of relevant work experience and a Bachelors degree OR 11 years of
relevant work experience
Preferred Qualifications
9 or more years of relevant work experience with a Bachelor Degree or 7 or
more relevant years of experience with an Advanced Degree (e.g. Masters
MBA JD MD) or 3 or more years of experience with a PhD
Bachelors or Masters degree in Computer Science Engineering or a related
field.
Proven experience leading infrastructure delivery teams in large complex
enterprise environments.
Proficiency in hardware (servers racks power) Linux Windows OS
hypervisors containers networking technologies SAN storage architectures
and data center cabling concepts.
Demonstrated success in applying Agile methodologies and effectively utilizing
Jira for project and release management.
Solid understanding of procurement processes vendor management and
contract negotiations.
Strong track record of customerfocused innovation process transformation
and cost reduction.
Excellent leadership and teambuilding skills with the ability to influence and
drive crossfunctional collaboration at all levels.
Additional Information :
Work Hours: Varies upon the needs of the department.
Travel Requirements: This position requires travel 510 of the time.
Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk communicate in person and by telephone frequently operate standard office equipment such as telephones and computers.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law including the requirements of Article 49 of the San Francisco Police Code.
U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 152200.00 to 220850.00 USD per year which may include potential sales incentive payments (if applicable). Salary may vary depending on jobrelated factors which may include knowledge skills experience and location. In addition this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical Dental Vision 401 (k) FSA/HSA Life Insurance Paid Time Off and Wellness Program.
Remote Work :
No
Employment Type :
Fulltime
Full-time