Shelter Case Manager
Shelter Case Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Position Details:
- Please note that this position comes with compensated oncall responsibilities.
- Working hours are MondayFriday 8am4pm; with 37.5 hours per week.
- Salary $20.51
- Complete Intakes and provide orientations for shelter residents.
- Provide case management that engages survivors through collaborative development and discussion of goals and action steps
- Develop safety plans with survivors
- Facilitate weekly house meetings and shelter support groups
- Provide ongoing support and advocacy and utilize crisis intervention and deescalation skills with survivors in crisis
- Collect and record service and client information timely and maintain confidential survivor records and outcomes; prepare and submit detailed program data or reports as may be required in accordance with established deadlines
- Develop and maintain professional working relationships with coworkers supervisors management community members other DV/SA agencies shelters for the unhoused and/or survivors and other organizations
- Facilitate the upkeep of the shelter housing facilities
- Support department crisis services including hotline coverage medical and legal accompaniments intakes and crisis counseling as needed
- Assume (paid) oncall duties as assigned including evenings holidays and weekends.
Position Requirements:
- Two years relevant work experience in human services; Associates Degree in Human Services or related field with priorrelated work experience; Bachelors Degree preferred. An equivalent combination of education and experience will all be considered.
- Prior case management experience REQUIRED
- Highly developed written and verbal communication skills and developed emotional intelligence
- Professional demeanor and positive attitude even in highstress situations
- Ability to use sound judgment multitask and prioritize tasks
- Highly developed skills that demonstrate: professional boundaries conflict resolution problemsolving and crisis management
- Experience working with diverse populations required; experience working with clients with mental health and/or substance abuse a PLUS
- Proficient to advanced computer skills
- Knowledge of Dauphin County community resources REQUIRED
- Valid drivers license clean driving history and reliable personal vehicle.
- FBI Child Abuse and State Police Clearances or the ability to obtain.
- Medical Dental & Vision Insurance
- Employee assistance program
- Life insurance
- Paid time off
- Pension Retirement plan
- 11Paid Holidays
Required Experience:
Manager
Employment Type
Full-Time
