drjobs Part Time 20 Hours Associate Banker Ingersoll and 31st Branch Des Moines IA

Part Time 20 Hours Associate Banker Ingersoll and 31st Branch Des Moines IA

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1 Vacancy
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Job Location drjobs

Des Moines, IA - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Description
We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships doing the right thing exceeding expectations and having a strong commitment to diversity and inclusion. Using the latest banking solutions combined with cuttingedge financial technology and the most welcoming and friendly service you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.

As an Associate Banker Market Expansion in Branch Banking you will contribute significantly to the success of the branch by delivering exceptional customer experiences. You will build longlasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.

Job responsibilities
  • Engages clients as they enter the branch by welcoming them and making them feel appreciated including managing lobby traffic checking clients into the waiting queue and scheduling/canceling client meetings
  • Performs branch operations which may include managing cash devices such as the cash vault ATM or others while adhering to all bank policies and procedures and performing account origination for consumer clients
  • Provides proactive client outreach to gauge success and offer new tools to help them meet their consumer banking and investment goals
  • Champions new Associate Banker skills such as tablet utilization account opening and other key initiatives helping Associate Bankers as they learn
  • Educates clients on the usage of technology selfservice options such as leveraging the Chase Mobile App and ATMs to complete their banking needs whenever wherever and however they want
  • Shares best practices across the supported branches to deliver a strong controls environment and exceptional customer experience
Required qualifications capabilities and skills
  • 6 months of customer service experience
  • High school diploma or GED equivalent
Preferred qualifications capabilities and skills
  • Ability to make personal connections engage customers and remain courteous and professional in a team environment while quickly and accurately learn products services and procedures
  • Professional interpersonal thorough detailed oriented and organized with followup skills
  • Strong desire and ability to influence educate and connect customers to technology
  • Cash handling experience



Required Experience:

IC

Employment Type

Part-Time

Company Industry

About Company

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