AM-OTC Credit

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125000 people across 30 countries are driven by our innate curiosity entrepreneurial agility and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises including the Fortune Global 500 with our deep business and industry knowledge digital operations services and expertise in data technology and AI.

We are inviting applications for the role of Assistant Manager Credit Control
In this role you will be responsible to Work closely with and within healthcare operations management team. You are to maintain revise or develop workflow and reporting tools as needed (snapshots dashboards etc.
Responsibilities
Utilize workflow and reporting tools to ensure operational compliance and raise operational issues when necessary
Assist with operational quality review
Develop and maintain understanding of applicable software packages
Work with operational leadership to establish processes procedures and metrics to use for team or individual measurement
Assist operational leadership with transitioning of new clients / projects
Prioritize workload
Prepare applicable reports and attend select meetings at request of management
Mentoring and developing staff
Develop an environment that fosters continuous performance improvement
Implement appropriate mechanisms to identify understand and escalate performance gaps and/or performance breakthroughs
All other duties assigned to maintain Process Health and Hygiene
Qualifications we seek in you
Minimum qualifications
Graduate (in any stream)
Relevant experience in US Healthcare/Revenue Cycle Management
Excellent Communication Skills
Preferred qualifications
In Depth Knowledge of providers insurance and US healthcare system
familiarity with ICD10 CPT4 HCPCS 1500 and UB04 and other appropriate medical terminology
Eye for detail
Familiarity with Medical Billing software
Excellent MSOffice skills
Must have excellent analytical ability for reporting and dashboards also requires heightened attention to detail to ensure accuracy in output
Excellent ability to multitask and manage competing priorities and work with minimal supervision
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation. Get to know us at and on X Facebook LinkedIn and YouTube.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.