Employment Services Technician 12 PCN 07-5726
Employment Services Technician 12 PCN 07-5726
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Job Description
Job Description
ATTENTION ALASKA RESIDENTS!
The Department of Labor and Workforce Development Division of Employment and Training Services is recruiting for an
Employment Services Technician 1/2 located in Anchorage!
No Cover Letter Required!
This position is in the General Government Unit (GGU) at a Range 14/15.
What You Will Be Doing:
Employment Services Technicians provide core services regarding employment reemployment and employer services to job seekers employers and partner agencies. This positions assigned duties include administering State Apprenticeship Expansion Equity and innovation Grant (SAEEI) State Apprenticeship Expansion Formula Program (SAEF) and Workforce Investment Opportunity Act (WIOA) Title 1B Programs and State Training and Employment Program (STEP). The aim of the WIOA and STEP programs is to provide employment and training services to overcome barriers to employment through the administration of state and federal grant funding. This position provides a variety of services to employers and apprentices which include but are not limited to understanding registered apprenticeship assistance with becoming a registered apprenticeship sponsor workforce preparation labor market research and management of apprentices on caseload.
Our Mission Values and Culture:
This position plays a vital part in the divisions mission of strengthening Alaskas workforce and encouraging economic stability for communities in Alaska. This position contributes by providing quality employment and training reemployment and referral services to highdemand highgrowth occupational industries. We are dedicated to building a welltrained and prepared workforce by serving our customers and businesses with the highest level of service knowledge and professionalism.
Benefits of Joining Our Team:
You will work with a talented dedicated and professional team who are driven to ensure quality services are provided to Alaskas businesses employers and job seekers. Training will include onthejob learning with seasoned staff as well as formal training via online video modules and ongoing webinar opportunities. You will have the opportunity to represent the Midtown Job Center at official functions and to market our services at civic and community events. The work schedule is Monday Friday between the hours of 8am 5pm and consists of 7.5 hour days within a 37.5 hour workweek. Upon passing probation you will be eligible for an Alternate Work Week Schedule that will provide every other Friday or Monday off.
The Working Environment You Can Expect:
The Eagle Street Job Center has plenty of free parking and is surrounded by restaurants and grocery stores which makes getting out of the office for lunch or a short break very convenient and time efficient. This customer servicedriven position involves extensive contact with the public to present information regarding services provided through the Job Center Network.
Who We Are Looking For:
We are interested in candidates who possess some or all of the following position specific competencies:- Customer Service: Works with clients and customers (that is any individuals who use or receive the services or products that your work unit produces including the general public individuals who work in the agency other agencies or organizations outside the Government) to assess their needs provide information or assistance resolve their problems or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
- Interpersonal Skills: Shows understanding friendliness courtesy tact empathy concern and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult hostile or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity race gender disabilities and other individual differences.
- Adaptability: Adjusts planned work by gathering relevant information and applying critical thinking to address multiple demands and competing priorities in a changing environment.
- Financial Management: Prepares justifies and/or administers the budget for program areas; plans administers and monitors expenditures to ensure costeffective support of programs and policies
- Clerical: Knowledge of filing typing entering data maintaining records and using and completing forms.
Special Note:
We would like to encourage all applicants to contact the Midtown Job Center (Anchorage) ator the MatSu Job Center atfor assistance with your application. If you are a veteran please contact Scott McKinnie (Anchorage) ator Holly Brien (MatSu) at.Additional Required Information
**PLEASE READ THE FOLLOWING INSTRUCTIONS & INFORMATION CAREFULLY**
THIS RECRUITMENT IS FOR ALASKA RESIDENTS ONLY
This recruitment is open to Alaska Residents only. Applicants must meetAlaska Residency Requirements in order to be considered for employment at this time.
FLEXIBLY STAFFED
This is a flexibly staffed position with the opportunity to advance to Level 2 upon managements assessment that the incumbent is performing adequately and has successfully completed training as an Employment Services Technician 1.
DRIVERS LICENSE REQUIREMENT
Applicants must possess a valid drivers license. Proof of licensure will be required prior to reporting to duty.
DOCUMENTS REQUIRED AT THE TIME OF INTERVIEW- A list of three 3 professional references one of which should be your most recent supervisor including name job title employer and current phone number(s).
- A copy of your last three 3 performance evaluations or two 2 letters of reference if evaluations are unavailable.
- A copy of your valid Drivers License.
LEGAL EMPLOYMENT
The States online recruitment system Workplace Alaska requires applicants to certify that they have a legal right to accept employment in the United States. It is the responsibility of the employee to maintain the appropriate documentation to accept or continue legal employment. The State of Alaska does not function in the role as an employer sponsor.
APPLICATION NOTICE
You can ONLY apply for this position through Workplace Alaska website or via hardcopy (paper) application. If you accessed this recruitment bulletin through a job search portal such as AlaskaJobs or any other database you MUST use a Workplace Alaska online or hardcopy application to successfully apply. Instructions on how to apply with Workplace Alaska may be found on the Workplace Alaska How to Apply page.Omission of any required documentation listed will result in an incomplete application and you will not receive further consideration. If youre experiencing problems attaching to your application or if you simply had forgotten you may email it to the contact provided below before 5:00 pm of the closing date. Any documents submitted after the posting has closed will not be considered.
EDUCATION
If postsecondary education is required to meet the minimum qualifications you must fill in the Education section of the application. If you have not obtained a degree please indicate the number of units completed. Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position.Transcripts must be attached at the time of application or submitted to the contact information below prior to the close of recruitment. If youre unable to attach to your application email it to the contact provided in the job posting. If email is not an option please call the contact person to obtain a fax number.
SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION
Education completed in foreign colleges or universities may be used to meet the above requirements if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying.
WORK EXPERIENCE
If using work experience not already documented in your application also provide the employer name your job title dates of employment whether fullor parttime. Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met. If they are not the applicant may not advance to the interview and selection phase of the recruitment.Note: Attaching a resume is not an alternative to filling out the application in its entirety. Noting see resume or any similar response on any portion of your application may lead to a determination that your application is incomplete and removal from consideration for this job posting.
BARGAINING UNIT
If you are acurrent state employee please mark the union you are a member of at the time of application. If you are not a current state employee you must mark that it does not apply to you.
MULTIPLE VACANCIES
This recruitment may be used for more than one 1 vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety 90 days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.
NOTICE
Questions regarding the application process can be directed to the Workplace Alaska hotline at(toll free) or . If you choose to be contacted by email please ensure your email address is correct on your application and that the spam filter will permit email from the domains. For information on allowing emails from the domains visit the Lost Password Help page located at STATEMENT
The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodation auxiliary aides or services or alternative communication formats please callorin Juneau or TTY: Alaska Relay 711 oror correspond with the Division of Personnel & Labor Relations at: P.O. Box 110201 Juneau AK. The State of Alaska is an equal opportunity employer.
WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE
Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at(toll free) orif you are located in the Juneau area. Requests for information may also be emailed to:
For applicant password assistance please visit: InformationDe La Rentae Evans
Employment services Technician 3
Phone:
Required Experience:
IC
Employment Type
Full-Time
