An Area Director (AD) oversees a group of Bojangles restaurants and is responsible for the operations and development of the management teams within their designated restaurants. The AD is responsible for the direct supervision of multiple General Managers and the indirect supervision of Assistant Managers and hourly team members for each of their designated restaurants. This position reports to the Regional Director of Operations.
- The AD is a servant leader motivator and teacher/coach that provides direction toward the achievement of the Companys goals for People Performance and Profit.
- The AD role models Bojangles six cultural principles of Hospitality Trust Promise Leadership Inclusion and Initiative.
Requirements of the Job
Job Duties
- Recruits interviews and hires quality applicants for management positions; coaches and develops the operational managerial and leadership skills of General Managers.
- Reviews and monitors the financial and operating performance of the restaurants (a strong understanding of P&L including food cost and labor); develops and implements action plans to correct inadequate performance.
- Disseminates and enforces Company Operations standards and operational plans that ensure the highest levels of Quality Service and Cleanliness.
- Supports and executes the Companys training programs and materials; involved in the development of team members; identifies candidates for Assistant General Manager and Shift Manager Positions.
- Ensures compliance with all Human Resource/Personnel laws including Wage and Hour EEO and OSHA. Responds to all employeerelated complaints on a timely basis.
- Executes current operating objectives; identifies and implements salesbuilding strategies for each restaurant supervised; directs teams in the development and implementation of local store marketing activities.
- Ensures that established employee turnover recruitment staffing and other human resource goals are achieved.
Core Competencies
Communicates with Impact
- Presents information and ideas in a compelling manner that is understandable for team members and executives.
- Is clear and concise in verbal and written communications.
- Shares information freely and speaks openly and honestly.
- Seeks to understand the perspectives of others.
Leads Change
- Sees emerging patterns and opportunities.
- Adapts quickly and easily to new information changing conditions or unexpected events.
- Facilitates and communicates changes across the organization and teams to drive adoption.
Solves Problems and Makes Good Decisions
- Evaluates critical information needed to understand problems determine possible causes and develop workable solutions.
- Accurately assesses the costs benefits and risks associated with courses of action and makes highquality and timely decisions.
- Sets clear priorities takes action stays focused and overcomes barriers to deliver expected results.
Lives Our Culture Principles
- Behaves in a way that consistently demonstrates a commitment to Bojangles Culture Principles:
- Leadership Inclusion Trust Initiative Promise and Hospitalit
Drives and Delivers Results
- Sets clear priorities takes action stays focused and overcomes barriers to deliver expected results.
Information Security and Compliance
- Demonstrates understanding of Bojangles policies procedures and external regulatory requirements and performs duties in accordance with such regulatory requirements.
- Assures confidentiality and security of all data.
- Demonstrates the skills knowledge and ability to ensure that our environment is a safe one complying with industry standards.
Builds for the Future
- Actively acquires develops and prepares talent for future growth and opportunities. Anticipates needs coaches and provides feedback to their teams so they can grow in their current roles and build skills for the future.
Our BENEFITS include:
- Free virtual doctor and virtual mental health visitsfor self and members of your household
- BiWeekly pay
- Scholarship Award Programs
- Career Advancement Opportunities
- LowCost Health Insurance Dental and Visionplans
- Paid Time Off
- Dependent Care Flexible Spending Account
- Health Savings Account
- Best in class training
Work Experience and Requirements
Qualifications
- 78 years prior management experience 34 years multiunit experience
- Ability to work 50 hours per week
- Previous experience recruiting hiring training and developing individuals and teams
- 18 years or older
- Able to read write and speak English
- Must possess a valid drivers license
Education
- High School Diploma/Equivalent; Certifications
- BA Degree in Marketing Business or related field preferred
Skills and Knowledge
- Microsoft Excel PowerPoint Word Teams and Outlook intermediate or above proficiency
- Preferred experience using Labor Systems Human Resources Systems Learning Management Systems Applicant Tracking System and other restaurant specific systems
Required Experience:
Director