Level 3 Business Administrator Apprenticeship Oasis Academy Skinner Street
About the Employer
Oasis Academy Skinner street is a Good Primary school in Gillingham Kent. We are an inclusive academy for children aged between 4 and 11 committed to delivering exceptional education at the heart of our community.
About the role
Key details:
- Working week:Monday to Friday 8am to 4pm 35 hours per week Termtime only 1 week
- Wage:7.55 per hour
- Location:Skinner Street Gillingham Kent ME7 1LG
- Apprenticeship Standard: Level 3 business Administrator
- Duration:16 months
Overview of the role:
This is an exciting opportunity to become part of a high performing team who are passionately committed to securing the best possible life chances for the young people of Skinner Street Academy. Working as part of our friendly administration team this role will require resilience perseverance for the long haul and a constant drive for innovative excellence.
Key responsibilities:
- To be the first point of contact for visitors to the Academy providing a welcoming efficient reception service
- To provide reception services to pupils
- To be able to work in a fastpaced reception area multitasking between reception duties
- Be the initial point of contact for all enquiries by telephone email and in person advising staff parents pupils and visitors on the appropriate source of information
- To be able to deal with challenging visitors parents and pupils appropriately whilst maintaining a calm persona
- Ensure all visitors are issued with badges to comply with the Academys security procedures
- Ensure that visitors are met by the appropriate member of staff and escorted within the Academy unless their DBS status is known and it has been agreed that they visit without direct supervision
- Be the main contact point for staff regarding Academy events on any given day
- Maintain a tidy and orderly reception area
- Support with My Child At School account setup queries from parents and general support
- Support with Bromcom queries from parents and general support (e.g. MCAS etc.
- Word processing and data input as directed
- Assist with duplicating collating and distributing information to parents/carers staff pupils and others
- Ensure confidentiality at all times when dealing with issues regarding staff pupils or parents
- Undertake general clerical duties as directed including photocopying printing laminating and filing
- Post outgoing mail and sort incoming post
- Provide refreshments to visitors when required
- Support with Academy evening events (e.g. parents evenings open evenings etc.
- Make telephone calls to parents and carers as required
- Send text messages and/or emails to parents and carers as required
- Supervise pupils as required
- Any other reasonable duties as directed by the Line Manager
- Promote an environment that safeguards and protects children and when necessary take responsibility for ensuring the appropriate child protection procedures are followed;
- Ensure own professional competence remains sufficient to provide effective support by seeking support for your practice and development
- Attend training including the Academys Training Days
- Participate in the Academys Performance Management process
Apprenticeship Summary:
About the Candidate
Skills & Personal Qualities Required:
- Ability to work effectively with pupils parents/carers staff and external agencies
- Excellent communication skills with a wide range of people
- Good ICT skills including word processing
- Understanding of the practical application of equal opportunities in an academy context
- Ability to work independently and as part of a team
- Ability to interpret and follow procedures
- Ability to maintain confidentiality at all times
- Ability to reflect on personal and professional practice
- Ability to form and maintain appropriate relationships and boundaries with children
- Emotional resilience when working in challenging situations
- Willingness to demonstrate commitment to the values and behaviours of the Oasis ethos
Qualifications Required:
- GCSE or equivalent English (Grade 4 essential
- GCSE or equivalent Maths (Grade 4 essential
Apprenticeship Overview
This course is delivered through Articulate Rise this flexible School Administration training programme features 11 expertly designed modules covering vital topics such as project management planning/organisation and presentation skills.
The role may involve working independently or as part of a team and will involve developing implementing maintaining and improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities.
- Milestone 1. The Organisation (Aims Values Policy)
- Milestone 2. IT Skills (Systems Record and document production Financial processes and Professionalism and productivity).
- Milestone 3. Communication (Verbal Digital Social Media Stakeholder Management Problem Solving Integrity and Productivity)
- Milestone 4. Continuous Improvement (Processes Coaching and Developing others Decision Making Quality and Responsibility).
- Milestone 5. Project Management (Project Lifecycle business fundamentals: Finance Change PESTLE leading a project).
- Milestone 6. Preparation for End Point Assessment
Next steps & Preemployment checks
- (Permitting youre eligible for the role) Please expect to receive contact from our LMP Education Recruitment team to discuss your application further.
- Additionally please be aware that upon a successful offer of employment DBS checks and references will be obtained as part of your enrolment.
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