Server - Full-Time In-Room Dining

Barton Creek Resort & Spa

Barton Creek Resort & Spas success is due to its dedicated intelligent and selfmotivated family of associates who work together to maintain the companys trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged then this is the place for you.

Omni Barton Creek Resort and Spas associates enjoy a dynamic and exciting work environment comprehensive training and mentoring along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect gratitude and empowerment day in and day out. If you are a friendly motivated person with a passion to serve others the Omni Barton Creek may be your perfect match.

Omni Hotels & Resorts is seekingIn Room Dining Serverfor the beautiful new Barton Creek Resort & Spa!

Ranked among the best resorts in Texas: Top 5 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel Leisure Worlds Best Awards 2024

Omni Barton Creek Resort & Spa is seeking Servers to join our outstanding food and beverage team! This vital role will work on our in room dining (room service) team and will be responsible for providing an amazing culinary experience by promptly and courteously serving guests and members while delivering extraordinary customer service in accordance with Omni standards.

Essential Job Functions:

• Maintain regular attendance in compliance with Omni standards as required by scheduling which will vary according to the needs of the Resort.
• Maintain high standards of personal appearance and grooming which include wearing the proper attire/uniform and name tag when working.
• Provide outstanding service to members and guests in a friendly and professional manner following proper steps of service.
• Must maintain full familiarity with menus and knowledge of beverage offerings including wine service.
• Complete station setup and breakdown/sidework.
• Maintain tabletop items and fold napkins according to specified standards.
• Polish and clean all water glassware in assigned station during each shift.
• Ensure salt and pepper sugar caddies are full at all times.
• Take food and beverage orders and upsell as often as possible.
• Bus tables whenever needed due to circumstances. Dust all tables to include table legs.
• Be pleasant smile and greet all members and guests using surnames when obtained.
• Send orders using MICROS system.
• Communicate with culinary team regarding meal requirements allergies dietary needs and special requests.
• Alert manager immediately if a member or guest has a suggestion complaint or issue.
• Present accurate check to guest and process payment.
• Maintain cleanliness of the restaurant.
• Assist in the orientation and training of new associates.
• Assist in seating members and guests and answering phones for restaurant and room service as needed.
• Cross train among other food and beverage outlets as needed.
• Maintain knowledge of the resort property.
• Attend department meetings and other required company trainings.
• Perform any other duties as assigned by the restaurant manager.

Qualifications:

• Must have and maintain current Texas Food Handlers and TABC certifications.
• Must agree and adhere to compensation acknowledgment and tip reporting guidelines.
• Ability to clearly and pleasantly communicate both verbally and in writing in English with guests members management and coworkers both in person and by telephone.
• Must be able to work in a fast paced environment and multi task.
• Prior serving and cash handling experience preferred.
• Must be able to work flexible shifts including nights weekends and holidays.
• MICROS Experiencepreferred.

Physical Requirements:

• Must be able to stand and walk for an extended period of time or for an entire shift.
• Must be able to move lift carry push pull and place objects of moderate weight without assistance.

Working Environment:

• Interior of hotel dining room and restaurant kitchen with occasional travel around resort property as needed.
• Exposure to various hazardous chemicals.
• Exposure to food items and beverages.

Tools & Equipment:

• MICROS computer and card telephone wine key

Omni Hotels & Resorts is an equal opportunity employer vets/disability. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Posterand the following link is theOFCCPs Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position please send an email to.