COMPANY OVERVIEW:
YogaSix Monmouth which includes our Shrewsbury and Ocean Plaza studios is dedicated to delivering an accessible modern and empowering yoga experience. We focus on creating a welcoming community where members can improve their physical and mental wellbeing. It offers six different class types designed to accommodate students of all levels in an empowering encouraging and fun way. Established in 2012 YogaSix is the fastestgrowing boutique yoga company in the United States. As a Wellness Advisor (Sales Associate) you will be the first point of contact for potential and current members playing a key role in driving membership growth and fostering an exceptional studio experience.
POSITION:
Front Desk Associate(Wellness Advisor) is a salesfocused customer service role responsible for engaging prospective members converting leads into memberships and ensuring a positive instudio experience. The ideal candidate is outgoing goaldriven and passionate about fitness wellness and community engagement.
Daily you will make sales calls and other outreach communications to studio prospects and members. The Wellness Advisor provides superior customer service while helping new and current students with class selections answering membership questions and transacting merchandise purchases. We expect you to be excited about meeting and greeting our customers and be part of building a strong YogaSix community.
You must be available to work 47 hours per shift on average throughout the week and weekends; class schedule depends on theday.
JOB REQUIREMENTS:
- Minimum of 2 years of sales experience Must be comfortable making outbound phone calls to people who have indicated interest in our yoga studio
- Excellent sales communication and customer service skills.
- Goaloriented with an ability to achieve sales targets
- Connect with local businesses for collaborations and leads generation
- Strong customer service skills
- A passion for health and fitness
- Ability to learn and use the Club Ready software system
- Must be fluent in English and have excellent communication skills via inperson phone and email
- Must have proficient computer skills
- Daily and/or occasional travel may be required within Monmouth County NJ
- Attend special events and trainingas needed
KEY RESPONSIBILITIES:
Sales & Membership Growth
- Conduct outbound calls texts and emails to potential members to schedule trial classes and consultations.
- Educate prospective members aboutYogaSix class formats membership options and benefits.
- Follow up with leads and trial members to maximize membership conversion rates.
- Consistently meet and exceed individual and studio sales goals.
- Process membership agreements cancellations and freezes while providing excellent customer service.
Customer Engagement & Studio Support
- Greet and check in members for classes creating a friendly and welcoming studio atmosphere.
- Assist in resolving customer inquiries and concerns to ensure a high level of satisfaction.
- Support studio operations including retail sales light cleaning duties and class setup.
- Engage with members to create a strong sense of community and encourage referrals.
Marketing & Community Outreach
- Participate in grassroots marketing efforts including local business partnerships and community events.
PHYSICAL REQUIREMENTS
- The physical demands described here are representative of those that an employee must meet to perform the essential functions of the job successfully
- You may be required to sit or stand for up to four hours. It may be required to reach with hands and arms. Must be able to bend lift kneel and drive a car.
- You may be asked to lift up to 30 pounds occasionally.
- Specific vision abilities required by this job include Close vision Distance vision Peripheral vision Depth perception and the ability to adjust and focus
- Must be able to hear in person and via telephone effectively
QUALIFICATIONS & SKILLS
- 1 years of experience in sales customer service or fitness/wellnessrelated roles.
- Passion for health fitness and helping others achieve their wellness goals.
- Excellent communication and interpersonal skills.
- Strong organizational skills and ability to multitask in a fastpaced environment.
- Candidates must have curiosity and problemsolving skills to help proactively resolve identified issues.
- Comfortable making phone calls and following up with leads.
- Experience withCRM software (e.g. ClubReady MindBody MarianaTek) is a plus.
- To succeed in this role the ideal Wellness Advisor should align with the followingDiSC personality traits (to determine your DiSC see below):
- Dominance (D): 4055 Moderate assertiveness and initiative to drive sales while remaining customerfocused.
- Influence (I): 7090 Strong communication and relationshipbuilding skills to effectively engage with prospects and members.
- Steadiness (S): 5070 Reliable teamoriented and able to create a positive and welcoming environment.
- Conscientiousness (C): 4060 Detailoriented and organized ensuring accurate membership tracking and followups.
COMPENSATION & PERKS:
- Competitive hourly base pay sales commission and performance incentives
- Opportunity for career growth within the studios including additional sales and management positions
- COMPLIMENTARY STUDIO MEMBERSHIP
- DISCOUNTS 2540 ON RETAIL CLOTHING MERCHANDISE
- Fun supportive and communitydriven work environment.
If you are an outgoing salesdriven individual with a passion for fitness and wellness we would love to hear from you!
Apply today and take your freeDiSC assessment to see how you align with our ideal candidate profile.
Apply Now!
How to Determine Your DiSC Profile
To help us understand how you would fit into our team we encourage applicants to complete a free DiSC assessment before applying. Here are some recommended resources:
1. Crystal Knows Take the test(Provides a DiSCstyle personality breakdown)
2. 123Test Free DiSC Personality Test Take the test(Quick assessment with DiSC category insights)
3. Truity DiSC Personality Test Take the test(Offers a detailed breakdown of personality traits)
4. Tony Robbins Free DiSC Assessment Take the test(Comprehensive DiSC personality insights)
5. Psychologia DISC Personality Test Take the test(Simple and fast assessment)