IT Administrative Assistant

WHO WE ARE LOOKING FOR

The right fit for this position will have the following characteristics:

• Excellent written communication and editing skills
• Proficient with Microsoft Office suite of tools (Word Excel Publisher)
• Significant level of comfort using technology including a desire to learn new technology
• Ability to work with a team as well as independently
• Ability to multitask
• Positive attitude
• Strong problem solving and customer service skills
• Ability to organize and prioritize assigned tasks
• Consistent timely and conscientious

DESCRIPTION OF WHAT YOU WILL BE DOING

This position works closely with the IT Division staff on a variety of assignments as well as with CBJ technology users to coordinate support. This position requires strong organizational skills independence on task completion and the ability to provide excellent customer service to CBJ users department staff and contracted vendors. The successful candidate will facilitate efficient administrative management handle some budgetary and invoicing tasks as well as identify opportunities to improve current processes. This position requires excellent written communication and editing skills and a strong level of competence with the Microsoft Office suite of tools (Word Excel PowerPoint and Publisher). This position is the personnel gateway for IT and as such knows and executes the CBJ personnel policies and HR practices related to recruitment.

WHAT IS IT LIKE TO WORK IN OUR DEPARTMENT

Information Technology (IT) is the primary technology support center for the CBJ. This department manages a vast range of technology throughout the CBJ. Technology is central to all business communications today so a workday in IT is steady challenging and very satisfying. Members of the IT department work to resolve or guide our users through technology solutions.

WORKING HOURS AND LOCATION

This position works Monday through Friday 8:00am 4:30pm. Your office would be located in downtown Juneau at City Hall.

• Compile draft edit format and produce documents such as letters memos reports forms and charts as assigned by the Director or Admin Officer.
• Provide immediate clerical support to the Director of IT and secondary support to the Operations Manager in the coordination of meetings delivery of critical information and organizational notifications budget related documentation budget development processing and invoice and payment processing.
• Provide back up clerical support to the Administrative Department under the supervision of the Managers Office Admin Officer.
• Represent CBJ and the IT department in facetoface encounters with the public and technology users and when answering phone calls with a positive and pleasant demeanor.
• Route support requests efficiently and to the appropriate location.
• Assist with user account creation modification and separation.
• Act as the primary point of contact for general personnel action requests including tasks associated with recruitment.
• Work with director to track and manage the division budget activity including timely payments accurate tracking and appropriate archiving of vendor contracts.
• Act as a travel officer for the department making travel arrangements and reconciling travel expenses per policy.
• Reconcile and track all departmental credit card transactions.

Education: High School graduation or the equivalent.

Experience: Six 6 months of clerical experience. This work is equivalent to an Office Assistant with the City & Borough of Juneau or equivalent elsewhere.

SUBSTITUTION:

Postsecondary or vocational training may be substituted for the required

experience on the basis of: three 3 semester or four 4 quarter hours of post

secondary education are equal to one month of experience; 150 hours of

vocational education are equal to one month of experience.

Other: A valid drivers license at time of appointment and for continued employment.

HIRING MANAGER CONTACT INFO

Hiring Manager:Chris Murray Information Technology Director

Phone Number:ext. 4211

Email:

Hiring Manager:Christina Choquette Administrative Officer II

Phone Number:

Email:

Please read the below information carefully to ensure your application submission meets all submittal requirements.

Education
If you are using education to meet the minimum qualifications you must document your education in your application and you may be required to provide transcripts.

Work Experience
If you are using work experience to meet the minimum qualifications you must document your work experience in the application.

If your application does not support minimum qualifications you may not advance to the interview and selection phase of the recruitment.

NOTE:Attaching a resume or curriculum vitae is not an alternative to filling out the application in its see resume or CV or any similar response on any portion of your application may lead to a determination that your application is incomplete and removal from consideration for this job posting.

Application Assistance

For questions regarding application submission or system operation errors please visit: your question is not answered in the FAQ you may contact the Department of Human Resources & Risk Management ator

For applicant password assistance please visit:
Statement

The City & Borough of Juneau complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodation auxiliary aides or services or alternative communication formats please callor TTY: Alaska Relay 711 oror correspond with the Department of Human Resources & Risk Management at or 155 Heritage Way Juneau AK 99801. The City and Borough of Juneau is an equal opportunity employer.