Freight Process Management:Ensure smooth and efficient freight process flow from start to finish.
Data Entry:Accurately and promptly enter data into our operating system.
Tracking and Tracing:Track and trace Import files as required.
Daily Workflows:Utilize Workflows on a daily basis to manage tasks and responsibilities.
Customer Service:Provide exceptional customer service by interacting with customers to arrange international shipments meeting customer service standards.
Billing and Documentation:Ensure accurate and timely client and Service Providers billing as well as documents sent to customers or brokers for customs purposes.
Compliance and Efficiency:Meet compliance at all times to regulations including internal policies and procedures such as Operational Process Standard
Requirements:
Education:Bachelors Degree
Documentation Knowledge:Understanding of air/ocean documentation process is a plus.
Interpersonal Skills:Effective interpersonal skills including proven abilities to listen comprehend effectively communicate clearly and concisely to obtain positive results.
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