Client Service Clerk Canada Summer Jobs
Client Service Clerk Canada Summer Jobs
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1 Vacancy
Job Description
Work Hours: 35 hours per week
Salary: $17.20 per hour
Location: 2425 Eglinton Ave. East
Contract Period: June 9 August 4 2025 8 weeks)
JOIN OUR TEAM
YWCA Toronto strives to uphold antidiscrimination practices and antioppression principles to ensure that the rights of all individuals are respected and protected. We work to promote a climate that is welcoming of all women and individuals who identify as Trans intersex nonbinary agender and/or encourage applications from women and gender diverse people from all races ethnic origins religions abilities and sexual orientations.
The Client Service Clerk position is responsible for assisting individuals in the Resource and Information Centre of the program and Client Service components as part of the YWCA Employment Centre team contributing to quality service delivery and achievement of program goals in accordance with the Mission and Policies of the YWCA Toronto.
ABOUT YWCA TORONTO YWCA EMPLOYMENT CENTRE 2425 EGLINTON AVENUE EAST)
YWCA Toronto Employment Centre at 2425 Eglinton Avenue East is a customerfocused program model for job seekers and employers with focus on women young women and genderdiverse people. This program is also open to men. The YWCA Toronto Employment Centre is part of the Integrated Employment Services (IES) in Toronto under WCG International Consultants Ltd. as the Service System Manager funded by the Ministry of Labour Immigration Training and Skills Development through their Employment Ontario Division (EO). We act as a onestop service for all jobseekers and employers. We use our resources to support all job seekers especially those more distantly removed from the workforce to reach their goals.
KEY RESPONSIBILITIES
- Greets clients and provides orientation and assistance as necessary
- Assigns and assists clients to computers and software programs (e.g. computer tutorials and testing)
- Assists with the updating of materials in the Employment Resource Centre
- Provides assistance and support in all aspects of the Employment Service Model
- Assists with job fairs and outreach events and activities designed to increase client participation
- Uses good judgment in dealing with participant issues and contentious situations
- Assist Client Service Staff as necessary to answer screen and redirect calls on a busy switchboard
- Some postsecondary education in any related field
- Excellent oral and written communication skills required
- Demonstrated knowledge of Toronto area labour market trends and general knowledge of the labour market and social services
- Excellent computer skills and knowledge of computer systems hardware and various software packages i.e. Microsoft Office (Word Excel) Internet Email
- Strong interpersonal skills
- Strong and creative problemsolving skills
- Commitment to working with people from diverse backgrounds
- Abides by Health and Safety Guidelines in accordance with the policies and procedures of YWCA Toronto
Note: This a FullTime contract position for 8 weeks. Canada Summer Jobs programs will end on August 30 2025.
CANADA SUMMER JOBS PARTICIPANT CRITERIA
- be between 15 and 30 years of age at the beginning of the employment period*;
- be a Canadian citizen permanent resident or person to whom refugee protection has been conferred under the Immigration and Refugee Protection Act for the duration of the employment**; and
- have a valid Social Insurance Number at the start of employment and be legally entitled to work in Canada in accordance with relevant provincial or territorial legislation and regulations.
**International students are not eligible participants. As the objective of the CSJ program is to support youth entering the Canadian labour market the temporary nature of an international students time in Canada does not allow for a longterm connection to the labour market.
International students include anyone who is temporarily in Canada for studies and who is not a Canadian citizen permanent resident or person who has been granted refugee status in Canada. Youth awaiting a refugee status ruling as well as those who hold a temporary visitor visa youth visa or work visa are ineligible.
Please note: A vulnerable sector police reference check is required by the successful candidate prior to hiring. YWCA Toronto is a unionized workplace. Staff are represented by CUPE Local 2189. This position is not within the Bargaining Unit.
Posting Date: April 23 2025
YWCA Toronto transforms lives. As the citys largest multiservice womens organization we help women and gender diverse people escape violence move out of poverty and access safe affordable housing.
We work tenaciously to break down barriers that hold women and gender diverse people back from achieving equality.
Vaccination Policy: In accordance with YWCA Torontos COVID19 Vaccination Policy all YWCA Toronto employees students and volunteers are strongly encouraged to obtain all COVID19 vaccinations and booster doses as recommended by Toronto Public Health
Please note: A vulnerable sector police reference check is required by the successful candidate prior to hiring.
YWCA Toronto promotes the principles of antioppression and adheres to the tenets of the Ontario Human Rights Code. We encourage applications from women and gender diverse people of all races ethnic origins religions abilities and sexual orientations.
YWCA Toronto provides accommodation during all parts of the hiring process upon request to applicants with disabilities. If contacted please advise us if you require any accommodation. While we thank all candidates for their interest only those selected for an interview will be contacted.
YWCA Toronto is a ScentSensitive Workplace.
Employment Type
Contract
