Titan Ambassador Student Assistant

Job Title

Titan Ambassador Student Assistant

Salary

Classification Range $16.50 $24.00 per hour
Anticipated hiring range depending on qualifications not to exceed $17.00 and $17.50 for Bilingual Titan Ambassadors

Department

Outreach Recruitment and Orientation

Work Schedule

1020 hours per week (MondayFriday 9:00 AM5:00 PM and occasional special event times)

Job Summary

Outreach Recruitment and Orientation:

The Department of Outreach Recruitment and Orientation at California State University Fullerton is committed to guiding prospective students and their families through the informationseeking and enrollment process for both the California State University system and Cal State Fullerton. We provide essential inperson and virtual tailored support services to facilitate a seamless transition to college not limited to admissions requirements CSU application workshops campus tours and new student orientation. Our personalized assistance aims to promote access to higher education foster a diverse and inclusive community and provide a foundation for student success.

Cal State Fullertons Campus Tours and Visit Programs offer a comprehensive range of opportunities designed to introduce prospective students families and community groups to the universitys vibrant campus life academic excellence and supportive resources. Our programs aim to inspire and inform visitors while providing an authentic Titan experience.

Position Summary:

Titan Ambassadors are engaging student assistants who are excited to spread CSUF spirit! Titan Ambassadors lead campus tours that promote and personalize the university to prospective students their families and campus visitors. Titan Ambassadors provide information about general admission requirements academic and campus life as well as history traditions and campus accolades. Additionally Titan Ambassadors assist staff with panels hiring committees and staff special events such as Experience CSUF: Become a Titan Welcome Week Fall in Love with Cal State Fullerton and more!

Duties & Responsibilities of the Position include:

• Lead campus tours for prospective students families visitors and campus partners

• Assist in the implementation and of campus events such as: Experience CSUF Welcome Week Fall in Love with Cal State Fullerton and more

• Provide presentations on university history highlights and admission information

• Represent CSUF on panels at events and other university functions

• Greet internal and external campus visitors and respond to inperson inquiries emails and phone calls

• Use a variety of office support technology and systems such as but not limited to Microsoft Outlook Teams Zoom Dropbox and Excel spreadsheet packages to complete assignments

• Assist Outreach Recruitment and Orientation staff members on various projects and department events

• Assist staff with timely responses to office correspondence handle administrative tasks and other special projects as assigned

• Optional: Assist with committees like marketing and social media staff training and mentorship and event planning within the department.

• Optional: Assist with school site visits including college fairs and other CSUF outreach events

Minimum Qualifications

Ability to learn and perform assigned work; follow oral instructions; work cooperatively with faculty staff and other students; communicate effectively with all levels; and read and write English at a level appropriate to the position.

A background check (including a criminal records check) must be completed satisfactorily and is required for this position. CSU will make a conditional offer of employment which may be rescinded if the background check reveals disqualifying information and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

• Demonstrate a strong understanding of the universitys programs academics and student involvement opportunities. A comprehensive training program will be provided to ensure familiarity with campus highlights and updates.

• Serve as a knowledgeable point of contact by answering questions about the university. When appropriate refer guests to relevant campus departments or resources to ensure their needs are met efficiently.

• Exhibit strong organizational skills and the ability to juggle multiple responsibilities especially when managing academic personal and workrelated schedules.

• Remain wellinformed about academic programs student services organizations events and other aspects of campus life to effectively support prospective and current students.

• Maintain a minimum 2.5 term and cumulative GPA at California State University Fullerton.

• Create a welcoming and inclusive environment for all visitors and students by offering friendly professional and helpful service at all times.

• Collaborate effectively within a team while also showing the ability to take initiative and complete tasks independently when needed.

• Possess excellent oral and interpersonal communication skills to engage comfortably with a wide range of individuals from diverse backgrounds.

• Be available to work on select weekends (specific dates provided in advance).

Required Qualifications

Required Qualifications

• Must be a currently enrolled CSUF student in good academic standing meaning not on academic probation continued probation or academic dismissal.

• Must be available 1015 hours during the work week (MondayFriday) and specifically Fridays Between 11:00 am 1:00 pm to attend mandatory trainings and staff meetings 2 hours).

• Enrolled in 5 units or less during the summer term. Students enrolled in more than 5 units during the summer will be automatically ineligible.

• Must be available for training August 11th15th for required allstaff training as well as the August 18th29th for periodic training and tour shadowing.

• Must be available to work 3 Saturdays for tours & special events.

  • Dates:

    • Saturday August 23rd 2025

    • Saturday October 25th 2025

    • Saturday April 11th 2026

• This position may involve opportunities to travel to school sites. Candidates must possess and maintain a current valid Drivers License if they wish to travel.

• Must be a student who is authorized to work in the United States and can provide employment eligibility documents.

Background Check

A background check (including a criminal records check) must be completed satisfactorily and is required for this position. CSU will make a conditional offer of employment which may be rescinded if the background check reveals disqualifying information and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Outofstate Employment Policy

In accordance with the California State University (CSU) OutofState Employment Policy the CSU is a state entity whose business operations reside within the State of California and requires hiring employees to perform CSU related work within the State of California.

Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from who submits an application for a position may be required to successfully complete job related performance test(s) as part of the selection process. California State University Fullerton is not a sponsoring agency. All unsolicited resumes will be returned without review. California State University Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students staff administrators and faculty thrive. Individuals interested in advancing the Universitys strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who selfdisclose.