Customer Service Representative Seasonal
Customer Service Representative Seasonal
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Job Description
Do you thrive in a team atmosphere Do you want to belong to a culture that supports growth and development We are looking for parttime fulltime and seasonal Customer Service Reps to join our team and be the foundation of our success as an organization.
A Day in the Life of a Customer Service Representative
As a Customer Service Representative (CSR) at Fox you will have the opportunity to communicate with Foxs awesome customer service base! You will answer inbound phone calls emails and texts and make outbound calls as needed. You will ensure our customers receive excellent service and communication as you help schedule and reschedule appointments manage billing information and resolve conflicts or complaints that may arise with our customers. Daily you will optimize and ensure our technicians routes and schedules are successful. As you are engaged and participate in meetings and training you will be continually empowered to develop leadership skills and abilities to foster growth and unlock potential.
Who is Fox
Founded in 2012 Fox Pest Control has experienced dramatic growth over the last several years ranking on the INC 5000 list two years in a row and was awarded the Utah Business Magazine Fast 50 award in 2022. With over 30 locations across the country in 15 states Foxs growth is attributed to its solid core values and mission to develop confident leaders and empower individuals to provide strong outstanding service.
We arent just a pest control company that provides topquality service. Our number one priority is to develop and strengthen lasting relationships with our employees customers and anyone else with whom we come in contact. By building up leaders and maintaining positive relationships with our customers we work to make a difference in the lives of our employees and community. We focus on RELATIONSHIPS FIRST and SERVICE ALWAYS.
What We Offer
- Starting from $15.00/hr
- $2.00/hr pay opportunity increase in the first year
- Competitive Health Insurance including Medical Dental and Vision for fulltime employees
- 401k with a generous company match
- PTO after just 30 days for Fulltime individuals
- Paid Holidays
- Paid Sick leave and Bereavement for FT/PT employees
- Employee Stock Purchase Plan
- Empowering and positive workplace culture
- Strong potential and room for growth with an Individualized Leadership Plan for every team member
- Paid handson training opportunities
- Referral bonuses
A day in the life of a Customer Service Representative
As a Customer Service Representative (CSR) at Fox you will have the opportunity to communicate with Foxs awesome customer service base! You will answer inbound phone calls emails and texts and make outbound calls as needed. You will ensure our customers receive excellent service and communication as you help schedule and reschedule appointments manage billing information and resolve conflicts or complaints that may arise with our customers. Daily you will optimize and ensure our technicians routes and schedules are successful. As you are engaged and participate in meetings and training you will be continually empowered to develop leadership skills and abilities to foster growth and unlock potential.
What We Are Looking For
- 12 years customer service experience preferred
- Must be comfortable speaking on the phone
- Experience with computer database systems/software
- Positive and professional dress communication and demeanor
- Excellent communication skills including excellent reading and writing skills
- Genuine personality confident in self and in office and customer service skills
- Ability to speak Spanish is a huge plus.
- High School Diploma some college preferred
- Must be open to working Saturdays at least once per month
Equal Employment Opportunity
In order to provide equal employment and advancement opportunities to all individuals employment decisions at Fox Pest Control will be based on merit qualifications and abilities. Fox Pest Control does not discriminate in employment opportunities or practices on the basis of race color religion national origin ancestry citizenship status sex sexual orientation gender identity marital status age disability military service veteran status genetic information or any other characteristic protected by law. If you are limited in the ability to access or use this online application process and need an alternative method for applying we will determine an alternate way for you to apply. Please contact for assistance with accommodation.
#FPC123
Required Experience:
Unclear Seniority
Employment Type
Temp
