Administrative Supports Administrator

Position Overview

The Division of Early Childhood (DEC) is seeking to hire a dynamic organized and detailedoriented employee. DEC is one of six divisions within the Illinois Department of Human Services (IDHS). The position serves as the Administrative Supports Administrator for the Office of Operations within the Division of Early Childhood; Directs coordinates evaluates and monitors the activities of operational and program personnel through subordinate supervisors; Acts authoritatively on policymaking issues impacting statewide operations; Develops short and longterm strategic plans to monitor and ensure progress toward accomplishment of the goals objectives and benchmarks; Conducts quantitative and qualitative research and analysis to identify effect relationships among Early Childhood services for planning purposes; Plans organizes develops revises implements tracks and monitors various formal intergovernmental agreements data sharing agreements and/or memorandums of understanding to promote continuity of statewide services; Verifies the organizations processes to promote equity social and racial justice inclusion and diversity; Serves as fullline supervisor; Develops the WebBased applications; Generates various routine and ad hoc statistical and/or written reports presentations and dashboards using SAS Tableau Microsoft Office Suite graphs charts twodimensional maps and ArcGIS maps. Assists in completing highly complex and specialized studies; and Plans coordinates develops implements and evaluates policies standards and procedural guidelines for effective management processes. DEC serves to strengthen and centralize Child Care Early Intervention Home Visiting and Migrant and Seasonal Head Start within IDHS. The DEC vision is for Illinois pregnant persons young children and families to have the supports they need to achieve their full potential. The DEC mission is to enhance equitable access to Child Care Home Visiting and Early Intervention programs and services that support whole child development. DEC is committed to the following guiding values: Whole Child Focus Quality Service Delivery Equity Relentless Pursuit of Mission Respect and Dignity and Stability and Sustainability.

Essential Functions

• Serves as the Administrative Supports Administrator for the Division of Early Childhood.

• Plans manages evaluates and implements intergovernmental contacts and corresponding agreements e.g. Intergovernmental Agreements (IGAs) Data Sharing Agreements (DSAs) and Memorandums of Understanding (MOU) to initiate modify implement and/or plan for collaborative service delivery.

• Serves as fullline supervisor.

• Plans develops and implements technology adaptations and improvements.

• Plans coordinates develops implements and evaluates policies standards and procedural guidelines for the effective management processes of the Administrative Support Unit.

• Performs other duties as assigned or required which are reasonably within the scope of duties enumerated above.

Minimum Qualifications

• Requires knowledge skill and mental development equivalent to completion of four 4 years of college with course work in business or public administration.

• Requires prior experience equivalent to four 4 years of progressively responsible administrative experience in a public or private organization.

Preferred Qualifications

• Four 4 years of professional work experience demonstrating robust organizational interpersonal problemsolving and leadership skills to manage simultaneous multifaceted client data and project management methodologies strategic planning and performance measurement that promote equitable and accessible Early Childhood state or federal services through the development and implementation of personcentered and evidencebased policies procedures and guidelines using various sources such as crossfunctional teams stakeholders and qualitative and quantitative information within a public or private organization.

• Four 4 years of professional work experience in data governance quality assurance and compliance with Early Childhood federal and state regulations to develop implement and conduct research and comprehensive analysis/interpretation of datasets that identify trends and key insights resulting in sustainable decisionmaking and administrative support that promotes an organizations strategic plan goals objectives and benchmarks.

• Four 4 years of professional work experience serving as fullline supervisor which includes assigning and reviewing work providing guidance and training to assigned staff counseling staff regarding work performance reassigning staff to meet daytoday operating needs establishing annual goals and objectives approving time off adjusting firstlevel grievances effectively recommending and imposing discipline (up to and including discharge) preparing and signing performance evaluations and determining staffing needs.

• Four 4 years of professional experience demonstrating strong attention to detail and process management that fosters collaboration among diverse teams and stakeholders to identify execute and evaluate comprehensive quality improvement activities respond to inquiries conduct research develop and process agreements (e.g. intergovernmental/data sharing) manage and complete special projects and coordinate crossfunctional system improvement initiatives.

• Four 4 years of professional work experience in demonstrating extensive and strategic data mining/analytical skills to translate raw data/information into clear grammatically accurate and concise statistical and written reports using SAS Tableau Microsoft Office Suite graphs charts twodimensional maps and ArcGIS maps.

• Four 4 years of professional work experience in effectively communicating complex information by producing highquality written reports statistical analyses policy briefs and executive summaries within tight deadlines while exhibiting the ability to deliver clear concise and compelling written and oral presentations to large groups of stakeholders (e.g. parents/families executive leadership legislators and external partners).

Conditions of Employment

• Requires ability to travel extensively with overnight stays.

• Requires advanced proficiency in Microsoft Office Suite Teams SharePoint and OneDrive.

• Requires advanced proficiency in Power BI Business Objects and mapping software (e.g. ArcGIS Quantum GIS MapInfo Pro GRASS GIS Map Tiler).

*All conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.