Spanish Community Health Worker II
Spanish Community Health Worker II
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Job Description
Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a notforprofit we support patient care research teaching and community service striving to provide exceptional care. We believe that highperforming teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Summary:The Community Health Worker (CHW) will work with patients to address social determinants of health and medical coordination needs with a focus on patients diagnosed with hypertension. The CHW will serve as a liaison between the patients healthcare team and the community provide short term intensive case management and inperson support as needed to advocate for appropriate services benefits and programs.
Social Determinants of Health (SDOH):
Support community resource finding and navigation related to Social Determinants of Health (SDOH) needs including housing food transportation utilities medication costs elder care childcare job search and education needs.
Accompaniment to community state and federal agencies to provide support and advocacy.
Conduct inperson outreaches that include home visits or other identified location in the community.
Work in partnership with patient to understand and navigate resources independently (e.g. organizing their records manage waitlist for resources recertifications etc..
Refer to internal or external care management services when additional capacity is required to meet other social care needs (i.e. nutrition housing domestic violence etc..
Medical Coordination:
Work in partnership with the patient and patient care team (e.g. pharmacy specialist PCP medical interpreters social workers nurses etc. to identify and address barriers to care set goals for patients care and motivate patients to follow through.
Accompaniment to medical appointments when needed to provide support and advocacy.
Hypertension Support:
Educate patients on managing their hypertension its causes and importance of medication adherence lifestyle modifications (such as diet and exercise) and how to monitor blood pressure.
Provide patient with blood pressure cuff monitor and training.
Collect blood pressure readings and facilitate communication between patient and medical providers.
Weekly or biweekly followup services to ensure that patients adhere to their treatment plans and address barriers to care.
Administrative Duties:
Follow documentation guidelines and protocol within health record database.
Track SDOH and medical needs progress and completion.
Maintain calendar of program events activities meetings and inperson patient visits
Contribute to midyear and end of the year reports describing program and case examples.
Attend initial and continuing education training programs including selfdirected reading and inperson and online learning.
Qualifications
Qualifications:
The Community Health Worker position requires the ability to be selfdirecting motivated outgoing professional goaloriented organized and to work as a patient advocate with patients from diverse cultures and backgrounds.
- Minimum 24 years of case management or relevant work experience in the community and/or associate degree in relevant field (e.g. Social Work Human Services)
- High school degree required.
Skills/Abilities/Competencies Required:
- Knowledge of communitybased program services public benefits and other resources.
- Ability to connect with people from all walks of life with empathy and humility.
- Excellent oral and written communication skills.
- Strong attention to detail and prioritization.
- Ability to quickly adapt to changes in a fastpaced environment and competing priorities
- Excellent organizational skills given coordination of multidisciplinary team various logistical components data tracking.
- Familiarity and willingness to learn service approach models (e.g. trauma informed cultural humility strengthbased and others).
- Strong time management and planning skills.
- Ability to make connections across internal and external teams of care.
- Ability to work well within a team and independently
- Basic computer skills including Microsoft Office and database management.
- Fluency in Spanish required.
Additional Job Details (if applicable)
Physical Requirements
- Standing Frequently 3466
- Walking Frequently 3466
- Sitting Occasionally 333
- Lifting Frequently 3466 35lbs (w/assisted device)
- Carrying Frequently 3466 20lbs 35lbs
- Pushing Occasionally 333
- Pulling Occasionally 333
- Climbing Rarely (Less than 2
- Balancing Frequently 3466
- Stooping Occasionally 333
- Kneeling Occasionally 333
- Crouching Occasionally 333
- Crawling Rarely (Less than 2
- Reaching Frequently 3466
- Gross Manipulation (Handling) Frequently 3466
- Fine Manipulation (Fingering) Frequently 3466
- Feeling Constantly 67100
- Foot Use Rarely (Less than 2
- Vision Far Constantly 67100
- Vision Near Constantly 67100
- Talking Constantly 67100
- Hearing Constantly 67100
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half PeopleFocused half PerformanceFocused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
Employment Type
Full-Time
