Salesforce Experience Architect - SF37
Salesforce Experience Architect - SF37
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Job Description
Company Overview
Pantheon Data (a Kenific Holding company) is a private small business based in the Washington DC area. Pantheon Data was founded in 2011 initially providing acquisition and supply chain management services to the US Coast Guard. Our service offerings have grown in the past ten years including infrastructure resiliency contact center operations information technology software engineering program management strategic communications engineering and cybersecurity. We have also grown our customer base to include commercial clients. The company has used this experience to expand our service offerings to other agencies within the Department of Homeland Security (DHS) the Department of Defense (DoD) and other Federal Civilian Agencies.
Position Overview
We are looking for a Salesforce Experience Architect to lead the strategy and implementation of customer and user experience solutions on the Salesforce platform. The ideal candidate will have a strong background in UX/UI design humancentered design principles and deep expertise in Salesforce Experience Cloud (formerly Community Cloud). This role will focus on optimizing the digital experience ensuring seamless customer interactions and enhancing engagement across multiple touchpoints.
Responsibilities
- Design and develop intuitive engaging and scalable customer experiences using Salesforce Experience Cloud to accomplish user needs.
- Collaborate with stakeholders to define and implement experience strategies that align with business objectives including challenging latency requirements.
- Lead the creation of user journeys wireframes and prototypes for Salesforcepowered digital experiences.
- Ensure accessibility usability and consistency in all Salesforce Experience Cloud implementations across mobile and desktop form factors.
- Work closely with developers UI/UX designers and product managers to deliver seamless customercentric solutions.
- Optimize performance security and scalability of Experience Cloud solutions.
- Stay updated on Salesforce Experience Cloud innovations and best practices to drive continuous improvement.
Required Skills and Experience
- Bachelors degree in UX/UI Design Computer Science or a related field.
- 6 years of experience in designing and implementing Salesforce Experience Cloud solutions.
- Strong knowledge of Lightning Web Components (LWC) HTML CSS and JavaScript.
- Experience with usercentered design principles and digital experience best practices including wireframing of proposed user interfaces.
- Salesforce certifications such as Salesforce Experience Cloud Consultant or UX Designer are preferred.
- Excellent communication and stakeholder management skills.
- Ability to work effectively remotely in crossfunctional teams.
- Ability to meet deadlines and produce quality work.
- Proficient in Microsoft Suite software including Outlook Word Excel SharePoint and PowerPoint.
Clearance Requirements
U.S. Citizenship with the ability to obtain and maintain a DoD Secret clearance.
Work Location: United States Remote
- Our company prioritizes the benefits of flexibility and collaboration whether that happens in person or remotely.
- If the position is remote or hybrid you may periodically work from a Pantheon Data office location or client site.
- If this position is assigned to a Pantheon Data office location or client site youll work with colleagues and clients in person as needed for specific client requirements.
Compensation
The salary range for this position is $140000 $180000. This is not however a guarantee of compensation or salary. Rather salary will be set based on experience geographic location and possibly contractual requirements and could fall outside of this range.
Benefits Overview
We are always looking for good people! Pantheon Data is committed to providing its employees with competitive salaries and benefits in order to increase employee satisfaction and addition to our benefits we also offer SmartBenefits through the Washington Metro Area Transportation Authority where you specify an amount of your pretax wages be paid directly to your SmarTrip account. In some cases tuition assistance may be available for continuing education expenses and certifications related to their position. Additional details may be found at Data Important Information
All qualified applicants will be considered for employment without regard to disability status as a protected veteran or any other status protected by applicable federal state local or international law.
As part of the application process you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
If you require reasonable accommodation in completing this application interviewing completing any preemployment testing or otherwise participating in the employee selection process please direct your inquiries to our Talent Team at or by phone.
This company uses EVerify to confirm each employees work authorization. For more information click here EVerify Participation Poster
Employment Type
Full-Time
