Senior Manager of Events and Technology Experience - Industrial Designers Society of America
Senior Manager of Events and Technology Experience - Industrial Designers Society of America
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USD 80000 - 95000
1 Vacancy
Job Description
The Opportunity
The Industrial Designers Society of America (IDSA) founded in 1965 is one of the oldest and largest professional organizations for industrial designers. IDSA is a national professional society for industrial designers who create and develop concepts and specifications that optimize the function value and appearance of products and systems for the mutual benefit of the user and manufacturer.
The Senior Manager of Events & Technology Experience is an integral part of the Learning & Design Curriculum department. The Senior Manager plays a vital role in both the planning and delivery of industryleading experiential inperson and virtual engagement opportunities that are both immersive and sensorystimulating. The design and of these engagements generate excitement and participation from the global design community.
This is a fully remote position reporting to the Director of Events and Technology Experience. This position can expect travel for IDSA events site visits and industry events as needed as well as staff gatherings throughout the year.
The Senior Manager is a highly organized creative detailoriented individual with impeccable written and verbal communication skills and thrives in fastpaced highperformance environments. Further they accomplish short and longterm objectives through meticulous strategic and tactical planning and handson ensuring their approach is based upon extensive knowledge of best practices in the events association design and technology professions.
Interested candidates should submit their resume outlining their qualifications and experience with a cover letter.
Key Responsibilities
Leadership & Operational Excellence
- Serve as a righthand to the Director of Events and Technology Experience supporting the department in strategic planning and tactical to ensure delivery of industryleading experiential inperson and virtual engagement opportunities that are both immersive and sensorystimulating.
- Ensure that the curation of the conference experience beginning with registration of all inperson and virtual audience engagement activities are designed using uptodate technology conference apps and other appropriate tools that deliver a seamless and connected audiencecentered journey and experience.
- Maintain consistent proactive and accurate communication with IDSA staff and committee members fostering strong relationships and effective collaboration.
- Manage budgets timelines and resources effectively to deliver highquality events on time and within budget.
Event Planning &
- Strategically plan and execute shortterm objectives including 24 Deep Dives annually virtual events and webinars and key components of the annual International Design Conference & Education Symposium to ensure impactful and memorable experiences.
- Responsible for sourcing selection and contract negotiation of venues vendors and other event related needs ensuring rendered services meet IDSAs robust criteria for delivering a worldclass experience for all stakeholders.
- Utilize project management software to meticulously manage event timelines and deadlines ensuring stakeholders including volunteer committees are informed and aligned with strategies schedules and upcoming milestones.
- Guarantee the successful delivery of all events through comprehensive operational and administrative oversight driving highquality outcomes.
- Support the Director in overseeing external partners including audio/visual teams general services contractors venue staff and offsite event personnel to ensure flawless event .
- Provide detailed event reporting including conference analytics weekly status updates survey data hotel history and financial reconciliation to support continuous improvement and informed decisionmaking.
- Collaborate with the IDSA marketing team to plan comprehensive omnichannel and timely marketing and communication engagement activity campaigns that generate excitement increase registration sales and strengthen IDSAs brand reputation.
Event Technology
- Support the selection implementation integration testing and launch of modern technologies that ensure a seamless connected toptier audience and speakercentered experience.
- Assist with and coordinate department collaboration with IDSAs IT and technology staff to properly plan and execute timely integration of technology that provides a modernday toptier experience for all inperson and virtual engagements.
- Facilitate the setup and management of registration processes ensuring a seamless and efficient user experience for attendees and stakeholders.
- Deliver exceptional customer service support to stakeholders that enhances the overall experience and satisfaction.
Speaker & Sponsor Engagement
- In collaboration with volunteers lead speaker selection content curation and development session planning and material preparation ensuring outcomes are engaging experiential and impactful.
- Collaborate with speakers sponsors and partners to create compelling and informative event experiences that drive attendee satisfaction and engagement. Ensures fulfilment of all contractual obligations whether onsite or virtual teaming with the sales department venue and others as required to meet and exceed stakeholder expectations.
Other Responsibilities
- Represent IDSA at external events as required enhancing organizational visibility and networking opportunities.
- Serve as a frontfacing resource at registration during conferences ensuring a welcoming and efficient attendee experience.
Qualifications
- Bachelors degree or higher.
- Minimum of 7 or more years of meeting and conference planning and event registration preferably in associations or related experience.
- Certified Meeting Professional (CMP) required.
- Impeccable written and verbal communication skills.
- Demonstrated ability to thrive in a fastpaced highperformance environment.
- Exceptional organizational skills with a keen attention to detail.
- Strong project management skills with the ability to manage multiple projects and deadlines.
- Ability to work autonomously and take initiative.
- Proficient in Microsoft Office Suite project management software (e.g. Trello) with expertise in event technology software.
Preferred Qualifications
- International event planning experience
Personal Attributes
- Ambitious about career progression and welcomes expanding responsibilities and scopes of work.
- Highly organized and detail oriented.
- Strong interpersonal skills and the ability to build relationships with diverse stakeholders.
- Proactive and solutionsoriented mindset.
- Passionate about excellence and continuous improvement.
- Ability to quickly adapt to changing priorities and manage competing demands effectively.
- Not easily overwhelmed by large scopes of responsibility and expanding portfolios of work.
- Able to maintain composure under pressure.
Physical Requirements
- Must be able to lift and move boxes and equipment up to 25 lbs.
Compensation Package Includes:
- Starting annual salary range of $80000 $95000
- Excellent health dental and vision insurance
- Employer paid life insurance AD&D shortterm disability and longterm disability insurance
- Generous paid vacation and sick time policy
- IDSA recognizes 12 standard holidays and 1 flexible holiday per year
- 401(k) and Roth 401(k) accounts
How to Apply
Interested candidates should submit their resume outlining their qualifications and experience with a cover letter.
For questions please contact ERIC WANN at .
The Industrial Designers Society of America (IDSA) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive virtual environment for all employees.
This comprehensive job description ensures that potential candidates understand the scope of responsibilities and the skills required for the role of Senior Manager of Events & Technology Experience.
We encourage candidates to apply even if your experience is not a 100 match with the position description; we will consider people from a variety of backgrounds and career experiences.
Required Experience:
Senior Manager
Employment Type
Temp
