Sr Veeva QMS Support Analyst
Sr Veeva QMS Support Analyst
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1 Vacancy
Job Description
We are seeking a detailoriented and technically skilled Veeva QMS Support Specialist to provide enduser support configuration assistance and continuous improvement for our Veeva Quality Management System (QMS). This role serves as a bridge between Quality IT and end users ensuring smooth implementation and operation of Veeva QMS modules including Change Control Deviations (QE) Continuous Improvement/CAPA.
Responsibilities:
- Serve as primary point of contact for Veeva QMS expertise.
- Configure and maintain Veeva QMS modules in alignment with business requirements and best practices.
- Manage user accounts roles permissions and security settings.
- Support the rollout of new Veeva QMS features releases and enhancements.
- Collaborate with Quality Regulatory and IT teams to gather requirements and implement workflows and process improvements.
- Monitor system performance and data integrity ensuring compliance with applicable regulations (e.g. 21 CFR Part 11 GxP).
- Provide training documentation and user guidance for internal stakeholders.
- Work with Veeva support and implementation partners to resolve technical issues and drive system optimization.
- Bachelors degree in Life Sciences Computer Science Information Systems or related field.
- 4 years of experience supporting Veeva QMS.
- Strong understanding of quality processes in regulated industries (pharma biotech).
- Familiarity with GxP compliance electronic records/signatures 21 CFR Part 11 and validation principles.
- Excellent problemsolving communication and interpersonal skills.
- Experience with system administration configuration and ticket tracking.
- Veeva Vault Admin Certification or equivalent experience.
- Experience with Veeva Vault API or integrations.
- Background in quality assurance regulatory affairs or IT in a life sciences environment.
Employment Type
Full Time
