Customer Service Representative
Customer Service Representative
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Job Description
Job Title: Customer Service Representative
Key Responsibilities:
Answer inbound calls from the public regarding claims processes.
Provide general information about claims and direct callers to the appropriate agency division or claim form.
Assist with outbound notices including printing folding and mailing documents.
Work onsite at 800 West Washington St. Phoenix AZ.
Optional: Bilingual skills (Spanish) are preferred but not required.
Required Skills:
Strong computer skills.
Ability to handle inbound calls and direct inquiries to the correct department or personnel.
Qualifications:
Education: High school diploma or equivalent.
Experience: Entrylevel; no prior experience required.
Security: Must pass security screening.
Local Candidates Only: Resumes must include the candidates current location.
Application Instructions:
Resume R2R (Right to Represent) and cover letter are required with submission.
No interviews will be conducted. Only candidates who are available to start on April 28 2025 will be considered.
Education: High school diploma or equivalent.
Education
Associate Degree
Employment Type
Full Time
