Operations Manager
Operations Manager
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Not Disclosed
Salary Not Disclosed
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Job Description
THE SELECTED CANDIDATE WILL BE OFFERED A SALARY BETWEEN $84000.00$100000.00.
The Administration for Childrens Services (ACS) protects and promotes the safety and wellbeing of children and families through child welfare and juvenile justice services and community supports. ACS manages communitybased supports and foster care services and provides subsidized child care vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice ACS oversees detention placement and programs for youth in the community.
The Division of Youth and Family Justice (DYFJ) provides a wide range of services and programs for youth at every stage of the juvenile justice process. Our goals are to (a) build stronger and safer communities and advance public safety by preventing juveniles from entering the New York Citys juvenile justice system (b) provide therapeutic treatment and services to youth in our custodial care and (c) help juveniles access the tools they need to leave the justice system for good. We strive to help families and young people by providing supportive services that are responsive to the needs of individual youth and families.
DYFJ Detention Services is a 24/7 operation responsible for oversight and management of secure detention services for juveniles awaiting disposition in family and supreme courts. The Operations Manager works with a team of Associate Youth Development Specialist Level II staff and are responsible for the day to day oversight and operations of a 106bed specialized secure detention facility in New York City which involves Group Services Security and coordinating all related support services.
Specific duties include but are not limited to:
Manage operations of an assigned tour of the secure detention facility by planning monitoring and evaluating the ongoing programs relating to the supervision conduct and order of the youth in care
Provide coverage for facility operations in the absence of the Executive Director of Operations
Conduct interviews and the selection of candidates for vacancies in secure detention
Manage staff scheduling absenteeism and overtime reduction
Implement policies and evaluates current practices to ensure operational safety and security for youth and staff are maintained
Monitor and ensures the Associate Youth Development Specialist coordinates all the activities and services to youth on a work tour; including education recreation medical and social services to ensure that programs are implemented to meet the needs of the youth
Conduct individual and group conferences with staff concerning the interpretation and implementation of agency policies and procedures including techniques to be used in addressing behavioral and adjustment issues and develops staff skills in observing recording and addressing these identified areas
Demonstrate competence executing and performing Safe Crisis Management (SCM) and ensures staff are compliant with SCM training requirements
Review incident reports to ensure reports are legible accurate and that reports contain all required identifiers
Conduct video review as part of the incident followup process to identify areas of success and trends impacting incidents
Conduct investigations of child abuse allegations and critical incidents by conducting interviews viewing videos preparing managerial reports and submitting corrective action plans to the Executive Director of Operations and Associate Commissioner of the facility within 24 hours of occurrence
Assess and evaluate tour critical areas and formulates action plans to address identified operational needs to better manage secure detention
Conduct Tours of Inspection of assigned living units
Establish and maintain a managerial system of control to ensure effective program operations
Oversee monitor and resolve City Time related issues
Special Note:
Candidate may be assigned to either Secure Detention location Crossroads 17 Bristol Street Brooklyn NY 11212 or Horizon 560 Brook Ave Bronx NY 10455
Operation Managers may be assigned to work days evenings nights and overtime based on the agency needs.
ADDITIONAL INFORMATION
This job opening has been reposted. Previous applicants do not need to reapply.
Section 424A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with childcaring responsibilities has been the subject of a child abuse and maltreatment report.
TO APPLY
Please go to or for current NYC employees and search for Job ID #622598.
No phone calls faxes or personal inquiries permitted.
Note: Only candidates under consideration will be contacted.
ADMINISTRATIVE DIRECTOR OF RES 1001B
Qualifications :
1. A masters degree in social work from an accredited school of social work and four years of fulltime paid professional experience in a child care institution or in group work with children in a child care setting including two years in an administrative capacity; or
2. A masters degree from an accredited college in sociology psychology education public administration or a closely related field and five years of fulltime paid professional experience as described in 1 above including two years in an administrative capacity; or
3. Education and/or experience equivalent to 1 or 2 above. However all candidates must have two years of administrative experience in a child care setting.
Additional Information :
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic including but not limited to an individuals sex race color ethnicity national origin age religion disability sexual orientation veteran status gender identity or pregnancy.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
